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Public Safety Sales Executive III (FirstNet)

San Diego, California

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to State and Local Governments.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The  AT&T Public Safety Solutions organization offers a comprehensive suite of solutions to meet the needs of any public safety entity regardless of size. These solutions include leading-edge networks, 9-1-1 database services, professional support systems and a number of call handling solutions including next generation IP-enabled controllers, intelligent workstations, mapping, cloud-aided dispatch and FirstNet solutions.  AT&T Public Safety Solutions delivers fully integrated, end-to-end emergency response solutions.

AT&T has an opening for an Application Sales Executive III to support the Public Safety Solutions organization, in providing world-class consulting to AT&T’s public safety customers.

Job Duties/Responsibilities:

This overlay sales position is responsible for selling a suite of complex 9-1-1 and Public Safety products, services, applications, and/or solutions to Public Safety and Government customers in order to enhance their ability to provide emergency services to their citizens.

Key Roles and Responsibilities:

  • Acts as primary point of contact for Public Safety & FirstNet 9-1-1 customers, technology partners and Account Managers for the design, proposal, and sale of complex solutions.
  • Serve as the Trusted Advisor to public safety customers by exhibiting expertise in NG911, FirstNet and MPLS networking solutions and the highest ethical standards.
  • Responds to customers’ RFP/RFO/RFI by providing technology guidance, overall strategy, content, and pricing.
  • An understanding of AT&T’s new and emerging application services and products that may relate to public safety/9-1-1 solution sales.
  • Ability to create and maintain strong relationships with key decision makers in local, county, state governments such as C-Level executives, PSAP directors, city/county board and commission representatives, Police/Fire/EMS Chiefs.
  • Develops strong, trusting relationships with internal contacts and key external partners.
  • Grow annual sales for new public safety solutions and network services.
  • Development and management of sales funnel that identifies opportunities and closure rates.
  • Functions as an overlay to account teams and must be a team player with a can-do attitude and strong desire to exceed expectations.

Duties directly related to making sales includes:

  • Meeting with customers and engaging in sales activities at the customer’s site; communicating with customers via phone, teleconference, video conference, e-mail, etc. related to proposed solutions/sales, etc.
  • Travel within assigned territory is required and could spend more than 50% of their time performing duties directly related to making sales away from their offices at a customer’s place of business or home.
  • Attendance at various trade shows/conferences to promote AT&T’s position in the Public Safety arena.
  • Identification of new opportunities and ability to close sales through persuasive negotiations.
  • Proactive development of NG911 and ESInet opportunities.
  • Utilization of Consultative Selling techniques.
  • Presentations to large audiences on technical and complex solutions requiring effective communication skills.
  • Serving as a trusted advisor to customers regarding complex public safety/9-1-1 solutions.

Required Qualifications:

Experience:

  • 10+ years experience in selling complex networking solutions to state and local government customers
  • Strong analytical skills with the ability to translate complex information into layman’s terms for ease in understanding.
  • Comfortable in presenting technical solutions to large audiences and executive management.
  • Understanding of legacy 9-1-1 solutions, NG911, ESInet, Phase I/II wireless, Text to 9-1-1, CAD, JMS, RMS, Management Information Systems (MIS), ALI Database systems, voice logging systems, wireless broadband solutions, mobility applications and hosted telephony architecture.
  • Understanding of legacy network services (CAMA, T1, T3, PRI, POTS).
  • Strong knowledge and previous experience designing emerging network services (SIP, VPN, MPLS, switched ethernet, dedicated ethernet, private network transport, SDWAN, FirstNet) in support of 9-1-1 call handling and ESInet solutions.
  • Familiarity with network security and working knowledge of AT&T’s security solutions portfolio.
  • Knowledge of network components such as: TDM/IP gateways, audio arbitration, long term voice recording, firewalls, session border controllers, AudioCodes, Oracle, Sonus, Cisco, Fortinet, Juniper, Palo Alto, Avaya.
  • Highly proficient in applications such as: Outlook, Word, Excel, PowerPoint, Teams, OneDrive, WebEx, Zoom, Salesforce

Education:

Bachelor’s degree preferred.

Ready to join our team? Apply today!

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Job ID 2215274-6 Date posted 03/10/2022
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