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Associate Director Audit Quality, Methodology, People

San Antonio, Texas

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At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.

Overall Purpose: Responsible for coordinating and administering internal auditing practices and methodologies, performing quality reviews and identifying educational opportunities.
Team Overview:  Position resides in the newly restructured Professional Practices Group (PPG) within AT&T Audit Services.  The PPG is being created in an effort to transform AT&T’s internal audit function into a world-class assurance organization.  PPG will be lead by an Assistant Vice President who will have 3 teams supporting the actual audit teams:  Risk & Planning, Quality/Methodology/People, and Reporting/Systems.  The PPG team is tasked with ensuring that the audit teams have the topics, tools and resources to do their jobs.
Position Overview:  The AD of Quality/Methodology/People will manage 3 direct reports, each with primary responsibility for each topic (although cross-training is expected between the 3 individuals).  The Quality team member is responsible for executing on the Quality Assurance and Improvement Program making sure policies and procedures are being followed.  The Methodology team member will be responsible for assisting in the re-write of the internal audit step-by-step guide, making updates as appropriate and ensuring the Teammate + Audit Management software aligns. Finally, the People team member will be responsible for helping to implement and maintain the new competency model and related skills assessment process, curriculum creation/delivery and on-boarding of new hires/3rd party resources.

Key Roles and Responsibilities: Responsible for managing practice methodologies for the full practice lifecycle including identifying gaps, overseeing development of methodology and training. May be an audit specialist or SME in a specific area, managing the work of, and providing guidance to less experienced auditors. May work in a limited role as an extension of the company’s independent auditors and/or on highly sensitive independent projects. Receives only policy level direction from management. Audit responsibilities include the review, analysis, and monitoring of procedures and systems of internal controls within the organization. This group of professionals often works as management consultants in the review of existing systems and procedures, or in the development of new or modified systems and procedures. Manage a team that will develop and perform quality reviews to assess adherence to departmental policy and professional standards. Develops recommendations for improving the procedures being audited. 

Job Contribution: Interprets professional standards to develop departmental practices and policies covering methods, techniques and evaluation criterion for obtaining and documenting audit results.  Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Work leadership provided by assigning work and resolving problems. Performs all personnel management activities for subordinates including recruitment, training, performance evaluation and salary management; encourages professional development through job assignments and training. Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

Education: Bachelor’s Degree


  • Typically requires 5-7 years audit experience
  • Supervisory experience

Certifications: CPA, CIA or CISA

Supervisory: Yes

Position will be located in Dallas, Atlanta, San Antonio or St. Louis ONLY.

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world. 

Job ID 2235232 Date posted 08/04/2022
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Paid Time Off

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Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

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