Account Manager Retention 1 at AT&T Careers - AT&T Careers
Skip to Main Content

Bring customers and technology together.

Sales Jobs

Ready to change the speed of business? On our Business Sales team, you’ll connect with almost the entire Fortune 1000 (and millions of customers) to industry-leading telecommunications, high-speed Internet and pay TV. It’s an opportunity for them to completely transform how they do business – and you’ll be at the center of that deal. Plus, we’re talking about a customer base where high-flyers can get big results (and even bigger rewards).

Account Manager Retention 1

Sacramento, California

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. With a network that covers 225 countries, including more than 120 million customers, we’d say we’re well on our way. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow.  Team up with industry innovators every time you walk into work, creating the world you always imagined. So, what do you say? Let’s do great things together.

Overall Purpose: This inside sales
position is responsible for selling the organizations products and/or
services via telephone in a designated market area or assigned accounts.

Roles and Responsibilities: This outbound calling sales position is
responsible for contacting and selling products/services/supplies to
selected customers in designated market areas via telephone. Requires
demonstrated selling and persuasion skills as well as strong knowledge
of the company's products/services and often requires knowledge of
competitors products/services. Typically has account responsibility with
defined, targeted sales quota and/or goals. Uses selling expertise to
cross-sell or up sell each account. May act as a support for field
sellers efforts with their assigned accounts with no individual account
ownership or as an independent seller with ownership of a geographic
territory or named account list. Prepares sales documentation, activity
reports, and forecasts as required. Implements plans and actions.
Contributes to the strategic plan. Responsible for outbound or a
combination of inbound/outbound telesales activities.

job key applies to employees who spend less than 50% of their time in
duties directly related to making their own sales away from the
employees office at a customers place of business or home.

directly related to making sales includes: Meeting with customers
engaged in sales activities either at the customers site or at an ATT
location, communicating with customers via phone, teleconference, e-
mail, etc., related to proposed solution/sale etc., traveling to and
from the customers premise, preparing proposals, presentations, or bids,
developing strategic plans related to the customer and the proposed
solution/sale, researching and developing customer solutions with ATT
external partners, including design and engineering, and researching
customer business and industry to identify new sales opportunities.

Education: Typically requires a Bachelors degree.

Experience: Typically requires 2-5 years experience.

Supervisory: No.

Job ID 1909646 Date posted 02/11/2019

A great company, with a tremendous amount of opportunity for growth.


The people. AT&T has some great people in leadership roles who help inspire and grow their downline employees. With great continuous training, employees learn the skills needed to be successful in their current role.


Just like any other business, AT&T exists to earn a profit. In any sales channel there is pressure to achieve a quantified sales target. Depending on the leaders and managers relevant, most "Cons" would be directly associated with sales pressure.

Former Employee - Business Account Executive
  • One Star Rating
  • Two Star Rating
  • Three Star Rating
  • Four Star Rating


This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

Back to top