Sales Representative - Consumer Acquisition
Rochester, New York
Roll out and into a new kind of sales role. As a Sales Representative – Consumer Acquisition, it’s your job to upgrade our relationships with existing customers, showing them the best we have to offer from a company they already know and trust. You’ll partner up with Technicians – so, as they solve issues inside customers’ own homes, you’ll get to work on your sales pitch. Along the way, you’ll discover great pay, flexible hours and a company that wants to see you safe and successful.
For this role, you also must have:
What makes a successful Sales Representative – Consumer Acquisition?
- Excellent Customer Service
Get an inside look at what it’s really like on the job. Every day, you’ll connect to the resources and information you need to succeed in your sales.
Ready for everything
We’re trusting you to help us build relationships with our customers. That’s why we give you the tools, training and confidence to make awesome sales and do incredible work.
Dial in on your day
Each morning starts with a conference call to catch you up on that day’s schedule. You’ll find out the who, what, when and where of your warm leads before heading out.
Meet your goals
Remember: this is a sales job. When you head out, you’ll always keep your quota in mind, working toward that big sale that could earn you that big win.
Team up with our Technicians
At each home, you’ll meet up with an experienced Technician – so you’re never on your own. While they’re doing their job, you’ll connect with our customers.
Convert warm leads
No cold calling here. Everyone you meet will already be one of our customers. It’s up to you to show them all the benefits of being truly integrated with our products and services.
Close the deal
It’s always your goal to complete the sale during your visit. But sometimes, the person who ultimately makes the call isn’t home when you drop by. You’ll rely on your management, organization and prioritization skills to find the best time to meet up on your biggest sales.
Find some flexibility
Customer meet-ups might happen throughout the day, early in the morning or during the evening. You’ll be responsible for finding the time to make it work.
Safety is key
Your trainings cover what you need to know about staying safe on the job. We’ll give you guidelines you can refer back to every step of the way. Plus, you’ll always have your Technician there when you enter a home during normal business hours.
We have your back
Our leaders are here for you. That includes coaching, mentoring and daily input to help you reach your sales goals. They’ll even show you how to tailor your pitch for customers and make your interaction extraordinary.
Arrive in style
Every Sales Representative – Consumer Acquisition gets a company car to make getting around even easier. So it’s no surprise that you’ll need a clean driving record and valid license.
Hard work earns you perks
We believe in taking care of our team. Our awesome perks are just one way we show it. In school? You just might be eligible for tuition reimbursement. Planning a trip? We offer paid time off. And that's all on top of our 401(k) plan and medical and dental coverage.
Let's start with the big one:
Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Wanna make your friends really jealous? You'll get discounted access to the latest and greatest AT&T products and services plus other awesome items, like tickets to live events.
When the day comes that you get some much needed R&R (not that you'd ever want to leave #LifeAtATT) you'll know your future is set with the AT&T Retirement Savings Plan (ARSP)
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Sales Representative - Consumer Acquisition
Rochester, New York
Take the lead and close the deal at the center of where it all happens – our customers’ homes. Whether your support is in person or virtual, you will be the face and voice of our brand. You’ll introduce residential customers to our award-winning TV and Broadband in conjunction with our service installers. Using your wide range of knowledge, you’ll be responsible for selling state of the art technology and elevating the customer experience.
What does it take to deliver the ultimate white glove experience? This takes on new meaning in today’s environment. It is creating meaningful connections through excellent communication, strategic thinking and the ability to personalize every interaction. You’ll communicate your expertise through hands-on demos or virtual experiences which generate new sales with ease. You’ll also be responsible for your own territory, working daily appointments and meeting sales and service objectives. Every day will provide a new set of opportunities, so you’ll need to be flexible and open to change as we put the safety of our employees and customers first by following all local guidelines.
Our most successful sales experts typically demonstrate:
• The ability to upsell and transition warm leads into actual sales
• Excellent time management and communication skills
• Experience with mobility (desired)
You will also need to perform the following functions with or without reasonable accommodation:
• Work flexible hours, including evenings, weekends and holidays
• Maintain a valid driver’s license
• Utilize required PPE and adhere to all safety measures, including basic sanitizing procedures
Once you’re a part of the team, you’ll gain an amazing benefits package with salary + commission, the use of a company car, medical/dental coverage, 401(k) plan, tuition reimbursement, ongoing paid training and paid time off. Rounding out these benefits and perks we also provide employee discount on:
• AT&T internet & fiber
• AT&T wireless phone service
• DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
Ready to take your career on the road? Apply today.
You may be invited to complete an interview by recording a video, so make sure to check your email (including junk or SPAM folders) for updates.
Date posted 03/02/2021
Want to know what to expect? Here’s a breakdown of the typical application process.
- Check your status regularly. Timing varies, so log in to see where we are.
- Check your email regularly for any follow-ups.
- You may have to pass an assessment before moving on to the next step.
- Your interview may be online. Make sure you have a strong connection and dress professionally.
Calm, fun environment. You'll always get help when you need it. Constantly being told how awesome and being coached. Always room to move up. Salary, benefits, hours.
Not any cons. Love it so farCurrent Employee - ATT Customer Service Representative
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