Client Solutions Executive 3 Retention & Development at AT&T Careers - AT&T Careers
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Ready to change the speed of business? On our Business Sales team, you’ll connect with almost the entire Fortune 1000 (and millions of customers) to industry-leading telecommunications, high-speed Internet and pay TV. It’s an opportunity for them to completely transform how they do business – and you’ll be at the center of that deal. Plus, we’re talking about a customer base where high-flyers can get big results (and even bigger rewards).

Client Solutions Executive 3 Retention & Development

Redmond, Washington

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AT&T
Client Solutions Executive 3 "CSE3" is a direct sales role. CSE3
generates existing and/or new sales to customers for the delivery of
AT&T products/services/systems and solutions to solve customer
strategic business priorities. As a tenured sales executive, the CSE3
leverages industry knowledge and expertise; coupled with a solid
understanding
of the
AT&T client business needs, priorities and goals and successfully
delivers value based solutions. CSE3 is considered a strategic partner
to the client.

Key Roles and Responsibilities include but are not limited to the following:

  • Primarily
    on customers premises, generates existing and/or new sales for delivery
    of solutions that meet a wide variety of customer needs for AT&T
    products/ services /systems/ solutions.
  • With the assistance of support resources, identifies sales opportunities solutions for customers.
  • Builds and maintains a network of colleagues and customers to share information and obtain prospects.
  • Initiates customer contacts/visits with existing and prospective customers.
  • Represents the company to the account and the account to the company in all sales oriented activities.
  • Develops new accounts and maintaining and growing existing accounts.
  • Establishes and maintains productive long-term networks and relationships with customers.
  • Observes and participates in presenting products and services that can benefit customer needs.
  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
  • Partners
    with clients to understand business needs, issues, strategies and
    priorities in order to deliver value-added business solutions.
  • Develops responses to Request for Proposals.
  • Utilizes consultative selling skills to close sales within assigned accounts.
  • Sells in accordance with company policy, procedures and culture.
  • Identify
    key trends and customer needs and leverage industry knowledge and
    applications in order to find and close opportunities.
  • Anticipates the customer needs and provides solutions.
  • Responds to customers interpersonal and business needs and ensure customer satisfaction.
  • Owns the account relationship and is responsible for meeting revenue objectives.
  • Demonstrates sustained record of sales achievement.
  • Effectively influences customers and diffuses potential problems.
  • Assists management in devising direct sales plans and strategies.
  • Develops
    strategic initiatives to grow and retain the revenue stream of assigned
    complex accounts while ensuring customer satisfaction.
  • Supports the sales team through coaching or mentoring.
  • Assists less experienced peers.
  • May act as team lead when presenting products/services to existing or prospective customers.
  • Establishes and maintains influential relationships at all levels.
  • Works on highly complex projects with considerable latitude.


Job ID 1916049 Date posted 04/16/2019

A great company, with a tremendous amount of opportunity for growth.

Pros

The people. AT&T has some great people in leadership roles who help inspire and grow their downline employees. With great continuous training, employees learn the skills needed to be successful in their current role.

Cons

Just like any other business, AT&T exists to earn a profit. In any sales channel there is pressure to achieve a quantified sales target. Depending on the leaders and managers relevant, most "Cons" would be directly associated with sales pressure.

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