Customer Service Representative - Priority Hiring
Listen closely – we’re dialing you in to something huge. Inside our Call Centers, you have the chance to be our voice, solving customer issues and connecting them to the latest and greatest in tech. In return, we’ll set you up with a career with so much potential, it’s off the hook.
- Full-time: may include nights & weekends
What makes a successful Customer Service Representative? Check out below to see if you have what it takes.
- Compassionate 7
- Good Listener 9
- Helpful 10
- Quick-thinking 9
- Self-starter 8
- Trustworthy 10
Customer Service Representative - Priority Hiring
Come and meet our AT&T Call Center Management Team and get face to face quality time and learn all about our Call Center Sales opportunities! When: Tuesday, March 26, 2019 Time: 12:00PM – 6:00PM AT&T Call Center 100 S. Main St. (Entrance off Oneida) Pueblo, CO 81003 Unable to Attend? We’d still love to speak to you. Apply online to this job posting now and complete the assessment to be considered – our staffing team will contact you directy. WHAT'S IN IT FOR YOU?
Come and meet our AT&T Call Center Management Team and get face to face quality time and learn all about our Call Center Sales opportunities!
When: Tuesday, March 26, 2019
Time: 12:00PM – 6:00PM
AT&T Call Center
100 S. Main St.
(Entrance off Oneida)
Pueblo, CO 81003
Unable to Attend? We’d still love to speak to you. Apply online to this job posting now and complete the assessment to be considered – our staffing team will contact you directy.
WHAT'S IN IT FOR YOU?
On our Call Center team, you’ll learn all about the coolest ways to help deliver exceptional service and solutions to our customers. It’s a high-energy environment where you’ll be part of a fun team that offers best-in-class service. Not to mention the amazing benefits, training programs and career potential we offer.
Do you like helping people get the most out of the technology they love?
Is being part of an award winning team that passionately cares about customers and delivers best-in-class service important to you?
Then you’ll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifying opportunities and serving millions of customers – one at a time.
Date posted 03/13/2019
Want to know what to expect? Here’s a breakdown of the typical application process.
- Your experience can take between 4 – 6 weeks depending on location and time of year.
- Check your email regularly for any follow-ups.
- You may have to pass an assessment before moving on to the next step.
- If you don’t pass on your first attempt, you’ll be eligible to retake your assessments after 6 months.
- Your interview may be online. Make sure you have a strong connection and dress professionally.
How to prepare for your assessment
Our goal is to set you up for success at AT&T.
That's why we’re providing you with the information you need to prepare for the entire application process. In particular, your first assessment will look for traditional employment characteristics to see how you work best. Your second assessment is more like an interactive game – testing your decision making and memory skills. And if the role you’re applying for is bilingual, there'll be one last language assessment over the phone to help us confirm you’re fluent in the needed language.
When you’re getting ready, it’s a good idea to find a quiet place, get in the zone and answer as honestly as possible. And to prevent any errors from happening, make sure you are doing so on a computer and not a mobile device.
To get a better idea of what will be involved, check out our Assessment Tips.
Excellent pay and benefits, great locations with access to Marta, great co workers and managers.
Deadlines and spreadsheets , some weekend workFormer Employee - Customer Service Representative
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We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Party every (pay) day
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Save on swag
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services – plus other awesome items, like tickets to live events.
Get some “you” time
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Upgrade your skill set
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
Graduate to what’s next
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Stuff your piggy bank
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
Know you’re covered
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.