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Working hours: EMEA / US working time
Technically lead the design and install of network components in a mainly Cisco vendor environment, working to project deadlines and timescales. Perform testing and complete all required documentation required to move devices in to service.
The Integrator Solutions team is uniquely positioned to expand AT&T's market leadership – directly and via strategic global partnerships – through the delivery and evolution of our integrated solutions at the high end of the market, accelerating the growth of our revenue and margin performance, driving improvements in our end-to-end customer experience...and more.
Roles and Responsibilities:
The following list specifies general roles and responsibilities of what is expected of the Engineer. 1. Project Implementation o Carry out implementation of network projects assigned to you, using established processes, best practice principles and configuration against account standards in a timely and quality manner. o Produce appropriate documentation and database entries to support project lifecycle and handover in to steady state operational service. Ensure all activities complete and signed off prior to 'go live' date for project. o Ensure day to day operation of the customer business is not impacted by network project changes. o Create change approval requests and represent these in CAB meetings where required. o Attend and support customer meetings with the PM to provide technical options to address project challenges. o Identify Risks as a result of network change activities. Support the PM and customer in working to mitigate these. o Update AT&T operational teams with details of network changes. This will ensure any genuine fault conditions which occur are quickly established and acted upon. o Take ownership of and resolve any complex network challenges. o Work with AT&T architects to ensure HLD and LLD designs are understood and implemented as intended. Engage with them for any unforeseen issues which arise affecting the project design and function. Incorporate the resolution to these in the technical designs and change plans o Apply network security principles to your implementations and check designs for compliance against Health Check Technical specifications. o Communicate useful practical information to the AT&T project and operations teams. 2. Project Design o Carry out design work assigned to you, using standard methodologies and established processes. o Validate all designs are in accordance with account architecture standards. o Where architectural standards do not cover specific technical and functional needs, work with the AT&T Architect teams to resolve. o Create transition designs as and when needed throughout the project. These will be used by the implementation engineers to deliver against. o Translate HLD designs into LLD and Configuration documentation.
Key Competencies and Skills:
o Resilient and able to work under considerable pressures o Approachable and able to deal with people of varying levels, knowledge and experience - especially management and key clients o Reliable and committed o Accepts and identifies ownership and responsibility o Exercises sound business judgement before taking decisions o Numerate and accurate (good attention to detail) o Able to work on a variety of systems using various work processes o Multitasks to a high level of quality o Consistently works on own initiative o Proactive and flexible in approach
Education and Qualifications:
o Mandatory qualifications:- Cisco CCNA, CCNP. Cisco CCDP. o 5 years experience working as Network engineer with LAN, WAN, Firewall and Wireless products o Desirable Qualifications:- Firewall CCSP, CCNP Security, CCNP Wireless, CCDP in addition to the mandatory one above o network management products, ie. Smarts, Action, Voyance, Vitalnet o Have in depth technical knowledge and experience of Cisco LAN, WAN, and Firewall products and the activities required in order to install and interface them into new and existing networks. o Have in depth technical knowledge and experience of Cisco wireless products and installing these in to a range of networks ranging from small to very large with localised and central WLCs.
For Slovakia - Salary from 2280 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Great job if you like the shifts and don't mind taking calls
Great benefits, 5 weeks training and ongoing training, mostly supportive managers, good facilities, competitive pay.
Shifts, mostly night shifts , some managers are more focused on targets than others so pressure can rise, no time between calls at busy times can be overwhelmingCurrent Employee - Customer Care Agent
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