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Technical Writer II

Portland, Oregon

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innovate

Discover the undiscoverable.

"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

Technology

Don't just imagine the future. Create it.

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A Look at Our Design Team

A day in our UX/UI team.

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Innovation is the power to Think Big

We live our values — without question or compromise.

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One of the brilliant minds at AT&T Labs

4 questions for a leader in big data research.

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Revolutionize Business in our Digital Team

Transform how employees and customers connect.

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My Path to Cybersecurity

The Value of Mentorship.

Our Story

Xandr is a technology platform powering one of the largest global Advanced TV and Video advertising marketplaces in the industry. We scale our business as WarnerMedia people who independently build the Xandr platform and brand. For more than a decade, our data insights, premium content, powerful technology, and scaled direct-to-consumer distribution have given us a competitive edge — leading us to improving advertising for all brands, publishers, and consumers.

How do we do this? With talented, passionate people like you! We bring together people from diverse backgrounds and give them an opportunity to bring their ideas to life. Join our community to Make Advertising Better!

The Job

As a Technical Writer II, you'll be part of our software engineering department, and will work closely with our Software Engineering and Product Management teams to produce accurate documentation for end users and developers building on the Xandr platform. We’re looking for that rare and talented individual who has strong technical skills and also enjoys writing. You should be able to read and write API and SDK examples.

You will be expected to write your own examples as well as test examples provided by software engineers. We’ll be especially impressed if you’re able to write simple scripts or apps, and even more so if you can then clearly document them.

The kinds of documentation you'll be expected to write include:

  • Feature and process overviews
  • How-tos
  • Tutorials
  • Conceptual deep-dives
  • Developer docs for our web APIs and mobile SDK
  • Screen text and error messages for our Console UI


As a technical writer on the Docs team, you will

  • Research, plan, and write documentation for end-user (UI) and developer (API/SDK)audiences
  • Collaborate across Product, Engineering, User Experience, and Services to gather information and define documentation requirements
  • Review updates to APIs and SDKs based on auto-generated docs
  • Write conceptual documentation (user guides, how-tos) describing features andfunctionality
  • Clearly describe all new fields, methods, properties, and so on
  • Compose user interface texts and error messages for better product usability
  • Update and create useful examples
  • Follow existing style guides without losing sight of the big picture and understandability
  • Test documentation against the product to ensure completion and accuracy
  • Organize content to maximize navigation and discoverability
  • Create, organize, and maintain internal tools

You Have

  • Excellent writing skills: clarity, accuracy, and efficiency
  • Excellent oral communication and presentation skills
  • Ability to learn complex, technical products
  • Experience documenting for both end-user (UI) and developer (API/SDK) audiences
  • Knowledge of DITA and structured authoring techniques
  • Ability to run and create simple API and SDK examples
  • Some experience writing scripts, web apps, or mobile app
  • Skilled at balancing multiple projects while maintaining a high level of attention to detail
  • Work productively with a geographically distributed team
  • Writing skills that require minimal editing
  • Comfortable working with minimal guidance and supervision
  • Excellent communication and collaboration skills


Nice to Haves

  • Ability to read code (such as JavaScript)
  • Professional experience in software development and technical writing
  • Experience with documentation auto-generation technology such as OpenAPI (Swagger),  JavaDocs, or JazzyDocs
  • Experience using source code revision control systems such as GitHub or BitBucket
  • Familiarity with Jenkins
  • Familiarity with online advertising and/or the advertising technology industry

Our Perks

  • Comprehensive healthcare coverage
  • Flexible time off including volunteer days, vacation, and holidays
  • Professional development resources and education reimbursement
  • Paid parental leave
  • Fitness reimbursement
  • AT&T internet/phone and HBOMax discounts
  • 401k with company match

Our Culture

Xandr strives to foster a diverse, inclusive and engaging work environment. Our inclusivity in action includes:

  • Staying connected and embracing this new normal as we work from home - we may be social distancing but we're #InsideTogether
  • Creating meaningful change for our communities and pathways for future generations of diverse talent through our employee volunteerism efforts
  • Sharing insight and stories on what it’s really like to work here
  • Partnering with organizations to support our commitment to women’s advancement in tech
  • Providing accommodations for persons with disabilities, both for interviewees and for employees. Should you require an accommodation, please let us know and we’ll make arrangements


Awards

Xandr, its products and its executives have received several prestigious awards. In 2020 alone, Cablefax's annual The Faxies awards named Xandr’s EVP and GM Innovator of the Year and the Xandr technology organization Tech Team of the Year. In the same year, seven female executives were included in the Cynopsis list of Top Women in Media, and several of its products, innovations and client partnerships were recognized by esteemed outlets globally, including AdExchanger, Digiday, The Drum, ExchangeWire and Cynopsis. Concurrently, the company’s dedication to corporate social responsibility was recognized in Fast Company’s 2020 World Changing Ideas issue. Xandr was also included on Business Insider's Hottest AdTech Companies list in 2019 and 2018. 

Xandr is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

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Job ID 2134198 Date posted 06/16/2021
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

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