Skip to main content
Close Search

Customer Engineer 3

Pleasanton, California

Apply Now

connect

We need you to build the future of our network.

"The technology's always changing, and I'm always adapting."

Gary Y. — Technician

"I can learn new technologies and new ways to do things. And AT&T has always provided me the tools, training and technology I need to work with."

Technician

Ditch the office and take your career on the road.

A Look Inside: Technician Careers

Every day, you can work someplace new.

AT&T Technicians Save Small Town Service

Teamwork and the guidance of experienced leaders made the difference.

Meet Cyrus: AT&T Futuremaker

When a teammate needs help, Cyrus is the first to raise his hand

Technician to Tech Career

With his career exprience, Guy Thomas achieved a pivot.

A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities.  Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation. 
What you'll do as a Customer Engineer Three: 
  • Maintain & Install Networks and networking components for commercial customers
  • Perform on-site maintenance for routers, switches and modems, working closely with remote Engineering personnel
  • Perform Test & Turn-up activities for network components
  • Will be dispatched to customer sites
  • Act as hands & eyes for remote engineer for problem resolution, checking inside wire connectivity and device functionality.
  • Monitor Network until tested and released from site.
  • May be requested to change or load configurations for routers and switches
  • Perform other related duties as assigned
  • Classroom, CED based, online and/or on-the-job training.
  • May be asked to assist with telephone PBX related work i.e. installations, repairs, etc
  • May be assigned to high visibility long term projects that require a great deal of organization, communication, and critical due dates.
  • Must work well independently and with little supervision while still meeting all objectives.
  • Perform wireless access point software testing
  • Network Installation and Maintenance support
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

Our Customer Engineer Three must:
  • Be able to perceive and differentiate colors
  • Be able to lift up to 50 lbs.
  • Be able to work in confined spaces
  • Be available to work day, evening, or night shifts including weekends and holidays.  Flexibility for overtime and callouts also needed.
  • AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
  • Have a valid driver's license
  • Be available for training that may require travel and overnight stays
  • Be able to spend most of the shift moving, standing, stooping, lifting and/or climbing ladders
  • Be comfortable with being exposed to all weather conditions
  • Qualify on pre-employment screening:

Study Guide for pre-employment screening (click the link below to open the study guide)





Job ID 2203940 Date posted 01/11/2022
Apply Now

Discover more at AT&T

Sign up for job alerts, updates and more.

Interested In

  • Technician, Pleasanton, California, United StatesRemove
  • Engineering, Pleasanton, California, United StatesRemove
  • Technology, Pleasanton, California, United StatesRemove

AT&T Info and Alerts. Max 12 messages/month. Privacy Policy. You may opt-out at anytime by sending STOP to short code 20013. Msg & data rates may apply.

The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top