IT Service Delivery Rep – Senior (Government) at AT&T Careers - AT&T Careers
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Government Support Jobs

Keep the wheels of government turning 24/7. In a Government Support role, you’ll join a trusted team of experts who connect over 1,200 different agencies to serious security and mobility. Your work will help make the networks that our country runs on more protected, agile and effective. And with a wide range of opportunities (from Engineers to IT and Cyber Security), your continued growth can always be a top priority.

IT Service Delivery Rep – Senior (Government)

Patuxent River , Maryland

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Senior Level High school Diploma or General Equivalency Diploma (GED)
Ten
or more (10+) years of experience with some Project Management and
Customer Service skills, along with a general understanding of related
technologies.

Responsible for ensuring the internal processes
related to IT Service Management and Delivery are applied and used
across the enterprise to ensure timely resolution of incidents and drive
high availability. This role will leverage processes, utilizing ITIL
best practices, to ensure the IT organization designs, deploys and
sustains high quality, highly available solutions that align with
business and IT strategic objectives. Primary areas of responsibility
will be the areas of Incident, Problem, Change and Availability
Management.

Secret Clearance Required

IAT-II: Security+ required Operating System Certification CCNP ITIL v3 Foundations

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



Additional Information:




Job ID 1821850 Date posted 05/17/2018

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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