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Technical Writer (Government)

Palo Alto, California

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.  We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The AT&T Public Sector Solutions (PSS) Business Development, Capture and Proposal (BDC&P) organization supports our Nation’s Civilian, Public Safety and State Local and Education (SLED) agencies, providing critical voice, video and collaboration services for the full spectrum of Public Sector agencies.

AT&T has an opening for a SLED Technical Writer to support the BDC&P SLED Support organization. The successful candidate will play an integral part in providing quality content for AT&T responses to SLED/FED solicitations.

 Job Duties/Responsibilities:

  • Research and document internal product and services information and drafting clear, concise, accurate and compliant responses to proposal requirements and customer inquiries.
  • Works directly with SLED Capture and Proposal team to maintain a library of approved content and ensure the content is updated
  • Collaborate and work effectively with Sales, PMO, Technical and product team members to produce critical content under tight deadlines.
  • Must be able to work proactively to engage with key stakeholders to ensure that all written content is appropriate, high quality and within company guidelines
  • Ability to convey complex technical solutions, security and compliance information that is readable and in customer-focused format.
  • Ability to understand customer requirements, synthesize technical discussions and leverage existing documentation to develop effective responses including both written and graphic content.
  • Deliver compliant, professionally produced proposal content within defined timeframes
  • Participate in the development and review of proposal strategies and themes
  • Review proposal outlines that will be used as a key document design and control medium
  • Assist in analyzing solicitation requirements against proposal outlines to ensure compliance and responsiveness to the customer’s issues and needs
  • Write and edit proposals for continuity, logic, organization, messaging to enhance delivery and differentiators
  • Coordinate and review / edit proposal input from a variety of stakeholders.
  • Coach sales teams and subject matter experts in persuasive writing and proposal best practice
  • Maintain master proposal files, resumes and past performance write-ups
  • Ensure that the best practices of proposal development are followed

Required Qualifications:

  • 5+ years of professional experience in technical writing role and proposal management experience producing winning proposals.
  • Bachelor’s degree in related field from accredited college or university or equivalent experience
  • Strong knowledge of MS Office suite, Adobe Professional, Adobe Illustrator or similar graphic tools and SharePoint
  • Superior communication and organizational skills, with special attention to detail, and time management skills
  • Confidence in interviewing Subject Matter Experts (SMEs) and the ability to help transform technical details into concise, responsive, and compelling proposals
  • Demonstrated ability to multi-task, work in a fast-paced environment and meet deadlines
  • Ability to lead diverse teams and multiple proposal efforts
  • Strong writing skills

Desired Qualifications:

  • APMP certification is desired
  • Shipley training and experience
  • Knowledge of industry proposal best practices in government contracting
  • Working understanding of the government acquisition process and regulations

Ready to join our team?  Apply today!

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Job ID 2158276 Date posted 10/06/2021
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