Associate-Client Services Proj Mgmt at AT&T Careers - AT&T Careers
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Associate-Client Services Proj Mgmt

Oklahoma City , Oklahoma

Overall Purpose: Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs. Provides a single point of contact and is the AT&T face to the customer during implementation. Responsible for relationship management with AT&Ts strategic customers during the project/program management life cycle and may provide consultative advice and support. Projects are typically high-value and may be long- term. Must have thorough understanding of AT&T products and services. May also manage the integration of vendor tasks and track and review vendor deliverables. May also provide the vehicle for building and or venue owners to engage AT&T on network improvements. Provides guidance and expertise in project management through the use of a structured project management methodology to define and carry out business objectives. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Responsible for client satisfaction. Key Roles and Responsibilities: Under direct supervision, works on project tasks and assists more experienced project managers. Works as a team member on projects responsible for completing basic project management tasks. Project tasks are typically well defined and less complex in nature, and follow a repeatable framework. Leads and attends project meetings and is responsible for project task tracking. Ensure adherences to quality standards and reviews project deliverables. Communicates to internal PM team members. Job Contribution: Technical support role. Basic technical knowledge. Learning ATT technologies. Education: Preferred Bachelor of Math/Science/Project Management/Engineering/Liberal Arts/Education degree or equivalent experience. Experience: None. Supervisory: No.

Principal Functional Skills / Competencies associated with this Title:
  • Business Analytics
  • Client Services Project Management
  • Core Business Tools
  • Customer Focus
  • Interpersonal Relationships
  • Network Operations
  • Process Management
  • Products and Services

Job ID 1816238-C-1 Date posted 04/10/2018

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