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Inside Plant Technician (Government)

Offutt Air Force Base, Nebraska

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protect

Pursue a career and your calling.

"The similarities between military and AT&T culture are centered around morals..."

Chris S. — EVP, Technology Operations

"There are a lot of veterans here and it is a very supportive and positive environment just like the military. There is also a strong emphasis on ethics here similar to the military."

Government

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AT&T Government Solutions

Giving our nation powerful possibilities.

What you can do in Government Solutions

Find out how you can keep our nation safe.

Government Support at AT&T

See how AT&T is connecting the United States government.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The USAF partnered with AT&T to consolidate multiple disparate expenditures and IT projects into a consolidated enterprise while still allowing its users to retain the ability to tailor services and service levels. AT&T is providing commercial IT services to the USAF to improve performance of IT services and allow re-missioning of military personnel to cyber warfighting missions. 

The AT&T Network as a Service (NaaS) team has an opening for a Inside Plant Technicianto support the US Air Force by providing maintenance and repair services in order to intelligently scale network services, enable rapid deployment of emerging technologies, and provide industry-leading security, performance, and reliability.  Our NaaS team is dedicated to improving the USAF IT experience through commercial services in order to increase mission effectiveness. It supports the AF Program Management Office, Air Combat Command, 16AF and subordinated units delivering high-availability and secure network capabilities.

The job duties are as follows:

  • MonitorsService Now ticket queues to ensure customer tickets and service requests are promptly addressed.
  • Survey facilities and develops site specific schematics; bill of materials; and subsequent construction drawings (floor plans; room plans; and rack elevation/equipment drawings).
  • Prepare documentation as required for submission of a complete package; (e.g. Statement of Work; Implementation Schedule; detailed material list).
  • Analyze building floor plan diagrams; engineering drawings; and technical specifications to plan; coordinate; and carryout the installation activities outlined in site-specific installation plans
  • Installation of backboards; electrical metal tubing; raceway; ladder racks; equipment cabinets; inner duct; equipment grounding; premise copper and fiber optic cabling; fiber optic and distribution panels.
  • Installs; tests; and turn-up of Ethernet; SONET; and electronic router systems.
  • Determine system integration requirements; coordinate and implements voice; video and data systems cutover to include integration with existing systems.
  • Perform and document testing for copper and fiber optic structured cabling systems.
  • Evaluate subcontractor performance with compliance to specifications; and provide recommendations for process or task improvement.
  • Control and document the expenditure of project logistic support materials.
  • Documents redline changes to engineering drawings; managing the change control process; and provide as-built drawings and test data for the finished project

Required Clearance:

Secret (#secret) with ability to upgrade to TS

Required Qualifications:

  • Must be a US Citizen
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related discipline. Equivalent experience can be substituted for a degree
  • Minimum of three years’ experience as a Inside or Outside Plant Technician
  • Highly productive in completing daily workload for trouble-tickets
  • Knowledgeable of voice/data cable infrastructure and legacy wiring components
  • Excellent verbal and written communication, interpersonal and customer service skills
  • Ability to prioritize and balance multiple tasks
  • Customer service skills and professionalism are required as are effective troubleshooting skills and ability to work independently
  • Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project)
  • Must be able to support on-call/outage needs
  • Must support user support calls, enter/modify tickets, resolve trouble tickets and requests
  • Must be able to walk sizeable campus to support user base and lift at least 40 lbs

Desired Qualifications:

  • USAF experience preferred
  • Minimum of ten years’ experience in telecommunications or a related technical field 
  • Professionally certified in CCNP, CCDP or other relevant certifications
  • Master’s Degree

Work Location: Offutt AFB

Ready to join our team? Apply Today!





Job ID 2249517 Date posted 11/16/2022
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

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