VTC Technician, Tier 2 - Senior (Government) at AT&T Careers - AT&T Careers
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Keep the wheels of government turning 24/7. In a Government Support role, you’ll join a trusted team of experts who connect over 1,200 different agencies to serious security and mobility. Your work will help make the networks that our country runs on more protected, agile and effective. And with a wide range of opportunities (from Engineers to IT and Cyber Security), your continued growth can always be a top priority.

VTC Technician, Tier 2 - Senior (Government)

Oakton, Virginia

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a VTC Technician, Tier 2: Tier 2 Video Technicians perform remote and on-site troubleshooting of video teleconferencing and related video systems. They may also install, upgrade and repair video systems at various customer locations.

Video Teleconferencing Technicians and Engineers are required to be fully versed in the operations, installation, maintenance, and troubleshooting of VTC systems from manufactured such as Polycomm and Cisco. Based on position, they may be required to design and implement VTC systems at customer locations.

**This position requires all personnel to work a rotating shift schedule. Shifts available include 6am-2pm, 2pm-10pm and 10pm-6am**


Required Skills, Experience, and Education: Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Master’s and 4 years or a PhD and 0 years of work history.
  • Highly skilled in installing, repairing and troubleshooting VTC devices and systems
  • Demonstrated ability to read and understand technical manuals and schematics
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem-solving skills
  • Outstanding communication skills to relate with team members and support workers
  • Must be able to lift 40 lbs.
Must have one of the following certifications: Polycom, Tandberg, Cisco VTC Gateways, AMX, CompTIA A+, Security+

Required Clearance: TSSCI with Polygraph. (#polygraph)

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Job ID 1962405 Date posted 12/09/2019

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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