Technical Documentation Specialist (Westfields) at AT&T Careers - AT&T Careers
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Technical Documentation Specialist (Westfields)

Oakton, Virginia

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Job
Description
: The Technical Documentation Specialist (TDS) will be part
of the Data Management team and has responsibilities mainly in the areas of
technical publications and documentation. The candidate will be responsible
for supporting documentation on the network engineering and network
management products and services that AT&T manages for a government
customer. In this role the candidate will maintain technical documentation
databases, spreadsheets, technical drawings, and documents using Microsoft
Office or other applications to accurately create project documentation. The
TDS will demonstrate a leadership role in all documentation related to the
network projects and service and will communicate with the network
architectural and operations organizations.

Responsibilities Include:

Serve as the
authority for all configuration management items for the customer’s networks.

Develop and maintain
technical product and services documentation including network diagrams,
configurations, standard operating procedures, and presentations for various
approval and change management boards

Develop, prepare
and/or maintain documentation pertaining to business processes, systems
operation, product development and other technical processes.

Create new
documentation or update existing documentation to accurately reflect changes
in a product, services, or process.

Collaborate with
other AT&T and customer organizations to ensure proper accounting of site
specific processes, configuration items, and customer requirements

Work and adhere to
our security policies and procedures and orders.



Required Skills,
Experience, and Education
:

Advanced
word processing skills and experience with related editing software (Word,
Excel, PowerPoint, Outlook, Adobe Acrobat)                                                                               

Experience
with MS Visio, Project, Word, Excel 

Excellent
written and verbal communication skills

Detail
oriented

Effective
time management skills

Desired Skills, Experience,
and Education
:

Experience working
within the IP network and information system technologies

Motivated self-starter

Required Clearance: Active TSSCI with Polygraph or able to
obtain Polygraph.
Desired: 8570
Certification



Job ID 1913933 Date posted 04/19/2019

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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