Technical Documentation Specialist (Westfields) at AT&T Careers - AT&T Careers
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Westfield Network Program

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Technical Documentation Specialist (Westfields)

Oakton, Virginia


The Technical Documentation Specialist (TDS) will be
part of the Data Management team and has responsibilities mainly in the areas
of technical publications and documentation. The candidate will be
responsible for supporting documentation on the network engineering and
network management products and services that AT&T manages for a
government customer. In this role the candidate will maintain technical
documentation databases, spreadsheets, technical drawings, and documents
using Microsoft Office or other applications to accurately create project
documentation. The TDS will demonstrate a leadership role in all documentation
related to the network projects and service and will communicate with the
network architectural and operations organizations. 

Responsibilities Include:

1. Serve as the
authority for all configuration management items for the customer’s networks.

2. Develop and maintain
technical product and services documentation including network diagrams,
configurations, standard operating procedures, and presentations for various
approval and change management boards.

3. Develop, prepare
and/or maintain documentation pertaining to business processes, systems
operation, product development and other technical processes.

4. Create new
documentation or update existing documentation to accurately reflect changes
in a product, services, or process.

5. Collaborate with
other AT&T and customer organizations to ensure proper accounting of site
specific processes, configuration items, and customer requirements.

6. Work and adhere to
our security policies and procedures and orders.

Required Skills,
Experience, and Education

word processing skills and experience with related editing software (Word,
Excel, PowerPoint, Outlook, Adobe Acrobat),                                                                      

with MS Visio, Project, Word, Excel.

written and verbal communication skills, Detail
oriented, Effective
time management skills

Desired Skills, Experience,
and Education

Experience working
within the IP network and information system technologies.

Motivated self-starter.

Required Clearance: Active TS/SCI, with CI Poly or able to
obtain CI Poly.

Desired: 8570

Job ID 1908475 Date posted 02/06/2019

AT&T a good place to be


I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.


I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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