Enterprise Dispatch Technician - Expert (Government) at AT&T Careers - AT&T Careers
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Keep the wheels of government turning 24/7. In a Government Support role, you’ll join a trusted team of experts who connect over 1,200 different agencies to serious security and mobility. Your work will help make the networks that our country runs on more protected, agile and effective. And with a wide range of opportunities (from Engineers to IT and Cyber Security), your continued growth can always be a top priority.

Enterprise Dispatch Technician - Expert (Government)

Oakton, Virginia

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for an Enterprise Dispatch Technician to support the 24x7 Network Operations Center in providing field troubleshooting.

Description of Job Duties/Responsibilities:
  •  Provide Tier 2 Incident Management and as Directed Dispatch support to
    the Network Operations Center (NOC), covering buildings in the WMA.
  • Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
  • Perform necessary maintenance of network hardware and software to support network availability.
  • Proactively identify risks in the network and develop a plan to mitigate them.
Required Clearance: TSSCI with Polygraph (#polygraph); This position requires ability to satisfy a government administered high risk screening.

Required Qualifications/Certifications:
  • Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization. Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).
  • Hands on troubleshooting and fault isolation of IT business systems.
  • Strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.
  • Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 2 years of work history.
Desired Certifications: Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Job ID 1961248 Date posted 01/13/2020

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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