Skip to main content

End User Solutions Architect (Government)

Oakton, Virginia

Apply Now

protect

Pursue a career and your calling.

"The similarities between military and AT&T culture are centered around morals..."

Chris S. — EVP, Technology Operations

"There are a lot of veterans here and it is a very supportive and positive environment just like the military. There is also a strong emphasis on ethics here similar to the military."

Government

Help give our nation powerful possibilities.

Calendar with icon of clock

AT&T Government Solutions

Giving our nation powerful possibilities.

Female employee smiling

What you can do in Government Solutions

Find out how you can keep our nation safe.

American flag

Connecting first responders

Learn about a Navy SEAL making a difference for us.

Three employees looking at a tablet

Government support at AT&T

Stand proud as we help connect the United States government.

AT&T Public Sector & FirstNet is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Defense team supports our nation’s warfighters, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of military operations.

AT&T has an opening for End User Services Solution Architect to support the Air Force, in providing  Enterprise IT as a Service (EITaaS). The solution architect works with customer, AT&T business development, technology SMEs/ architects, and vendor partners to develop transformational end-user services and products.

Job Duties/Responsibilities:

  • Direct and work with vendor partners to deliver AF EITaaS EUS service elements
  • Experience in end-user management/ support roles.  
  • Understands end user devices – laptops, smartphones, etc, and how to manage and service each.
  • Understand networking, wired, wireless technologies: Ethernet, Wi-Fi, cellular and how end devices attach
  • Understand public/ private/ hybrid cloud architectures and how applications connect with end user devices
  • Understand tools and processes on how to measure/ maintain end user experience.
  • Understands ITSM (IT Service Mgmt) and tools for managing / ticketing end-user.
  • Understands DoD Security requirements
  • Project mgmt skills – understand PWS, IMS, RACI
  • RFP responses writing
  • Ability to describe and capture technical requirements
  • Other technologies include VDI (virtual desktop infrastructure), print management, VTC (video teleconference)

Required Clearance: Must be a US Citizen and able to obtain clearance

Required Qualifications:

Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a Bachelor’s degree. Must have excellent communication, interpersonal, and leadership skills. Will coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and manage projects. Conflict resolution, analytical, and decision-making skills are crucial to the position as well.

IT certs: Microsoft Exchange, Active Directory; VMWare – data center, cloud mgmt, desktop/ mobility, network virtualization, digital workspace

Product knowledge:

  • Dell/ HP end user devices
  • Apple iOS, Samsung Android devices
  • VMWare Workspace ONE or equivalent: Mobile Iron, IBM MaaS360
  • Service Now and/or Remedy ITSM/ Ticketing
  • SolarWinds IT management / remote monitoring

Ready to join our team?  Apply today!





Job ID 2139816 Date posted 07/09/2021
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

Here are similar jobs, or

New Search
  • FirstNet Sales Consultant* (FirstNet) Government Sales, Sales, Government Support, FirstNet, Sales & Operations Services, Clearance Government, Clearance, Government Contract United States
  • ServiceNow Designer (ITSEIII) (Government) Government Technology, Technology, IT \ Engineering \ Technology, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract United States
  • Computer Systems Engineer/Architect (Government) Government Technology, Technology, IT \ Engineering \ Technology, Engineering, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance, Secret Clearance United States

Discover more at AT&T

Sign up for job alerts, updates and more.

Interested In

  • Government Technology, Oakton, Virginia, United StatesRemove
  • Technology, Oakton, Virginia, United StatesRemove
  • IT \ Engineering \ Technology, Oakton, Virginia, United StatesRemove
  • Engineering, Oakton, Virginia, United StatesRemove
  • Government Support, Oakton, Virginia, United StatesRemove
  • User Experience, Oakton, Virginia, United StatesRemove
  • DevSecOps, Oakton, Virginia, United StatesRemove
  • Clearance Government, Oakton, Virginia, United StatesRemove
  • Clearance, Oakton, Virginia, United StatesRemove
  • Government Contract, Oakton, Virginia, United StatesRemove

The values we live by.
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top