Change Manager/Service Asset/Configuration Project Lead - Senior (Government) at AT&T Careers - AT&T Careers
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Keep the wheels of government turning 24/7. In a Government Support role, you’ll join a trusted team of experts who connect over 1,200 different agencies to serious security and mobility. Your work will help make the networks that our country runs on more protected, agile and effective. And with a wide range of opportunities (from Engineers to IT and Cyber Security), your continued growth can always be a top priority.

Change Manager/Service Asset/Configuration Project Lead - Senior (Government)

Oakton, Virginia

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Change Manager/Service Asset/Configuration Project Lead - Who will manage and oversee the Change Management area and staff. They review, analyze impact, and present assessment and go/no-go recommendations of proposed changes at boards, execute emergency/routine changes, conduct TEMs when needed, and perform and maintain enterprise-wide change/event/incident management functions. They provision changes that follow the customer’s change management process. Support the customer’s change process at the appropriate boards. Focus on continual improvement and offer methods to make the change process and respective boards more efficient. They oversee and execute emergency changes that cannot wait for regularly scheduled review boards. Perform all change management functions as noted in the contract. Maintain an event/incident management function across the enterprise that is aware of all changes transpiring across VTC, telephony, satellite, and network devices/systems/nodes. They must be fully engaged in the customer’s process to advise on the implementation of unanticipated service operation impacts or events that mandate stopping or backing out changes.

Required Skills, Experience, and Education:
  • Excellent technical writing skills
  • Ability to manage multiple tasks at once
  • Ability to facilitate meeting with Program and Government personnel
  • Ability to perform oral presentations in front of large groups
  • Ability to manage project schedules and help improve site CM processes
  • Detail oriented
  • Proficient of MS Product Suite (Word, Excel, Power Point, SharePoint)
  • Strong technical background and in-depth understanding of processes
Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 0 years of work history.

Candidate must have one or more of the following certifications: CCNP, ITIL, MSCE, PMP, Scrum Master

Required Clearance: TSSCI with Polygraph. (#polygraph)

Desired:
These individuals will serve as interface points for the customer and will need to have excellent communications skills in order to accurately and fully convey technical network issues to a variety of customer personnel at all levels of responsibility and technical expertise.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Job ID 2002818 Date posted 01/23/2020

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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