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Senior - Solution Train Engineer

New York, New York

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At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team

The Solution Train Engineer (STE) team is part of the Strategic Platform Lean Program Management Team.  The STE team facilitates end to end delivery of value at an Initiative and Epic level by –

•    Facilitating consistent processes

•    Managing escalations

•    Identifying and managing risks

•    Providing stakeholder and executive visibility

•    Providing delivery management across all suppliers and product teams across the entire value chain for all initiatives that impact the Strategic Platform Organization

About the Job

Roles, Responsibilities & Expectations

STEs are accountable to ensure, as an SPT organization, we are ready to go into PI Planning and are delivering on our committed plan.  Overall, the STE Team is responsible for:

  • Facilitating PI Planning
  • Facilitating Dependency Mapping

o    To ensure the right sequencing of deliverables for an Epic across the impacted Teams

  • Providing Transparency and Metrics for Pre-PI
  • Providing status and progress towards the plan during PI Execution
  • Risk Management

For each epic an STE is assigned, they are expected to be able to speak to the below details:

  • Understanding of the ask and problem being solved & connecting the business ask/need to the initiative
  •  Connecting epics to initiatives and how they are managed within each product team
  •  Providing one single view to the business
  •  Impacted product delivery teams
  •  Status and Plan to Deliver
  •  Is there an external date to target?
  •  Forecast for SPT Completion (in which PI)
  •  Key Sequencing / Dependencies (both internal and external to SPT)
  •  Risks or Jeopardies along with owners, target date.  STE is responsible for the mitigation plan

Responsibilities and Day-to-Day View

•    Servant Leader and Facilitator of Agile Events including all phases of Program Increment (PI) Planning, PI Demos and Retrospectives

•    Facilitating the end to end delivery of value at the Epic Level

•    Partnering with the Epic Team

•    Track, Escalate and Remove Impediments and Manage Risk

•    Making Data Driven Decisions

•    Stakeholder and Executive Communications


•    Bachelor’s Degree

•    6+ years of Agile Delivery & Methodology Experience

•    5+ years of experience with Agile Development, Agile Delivery and Agile Metrics

•    Technical Aptitude related to Agile Development, Dev Ops and Architecture

•    Skilled at juggling multiple demands

•    Ability to function well in uncertain situations

•    Experience with negotiation and critical thinking

•    4+ years of experience working within scaled agile development team

•    Demonstrates strong sense of urgency, ownership and operates in a collaborative manner

•    Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

Job ID 2146470-1 Date posted 09/03/2021
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Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.


Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.


Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.


You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).


The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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