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Salesforce Product Manager (Sr. Mgr, Systems Integration)

New York, New York

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Job Duties:

  • Work with Director to build and execute the product roadmap for WarnerMedia’s CRM applications, including process workflows, automation, and integration
  • Engage with key business stakeholders and technology partners (internal and external)
  • Scope key features and integrations. Identify and translate user/system requirements into functional, technical, and architectural design documentation
  • Collaborate with product managers from other teams to develop and execute CRM solution strategy
  • Perform hands-on tasks by leveraging Salesforce out-of-the-box capabilities, 3rd party apps and custom development
  • Work with development teams to implement new products and features. Manage the prioritized feature requests submitted to software partners
  • Support development efforts and verify the final implementation of CRM applications
  • Help develop and roll out product feature documentation and training materials. Assist in go-to-market efforts to drive successful adoption and usage
  • Define the right product metrics to measure the health and effectiveness of our products
  • Drive technical and operational excellence in all project aspects, such as requirements gathering, gap analysis, solution design, implementation, and release management

Required Skills:

  • 5+ years’ experience in Salesforce configuration, implementations, and integrations
  • Exceptional knowledge of various Salesforce modules and CRM business processes
  • 3+ year’s experience in product management and various SDLC methodologies
  • Ability to define and document business processes and workflows
  • Strong skills in solution design and strategic problem solving
  • Ability to prioritize and sequence product enhancements into a cohesive roadmap
  • Excellent skills in project management, change management, and promoting user adoption
  • Ability to partner with various teams both technical and non-technical
  • Strong passion to build great products and great user experiences
  • Excellent oral, written, and presentation skills
  • Preference for prior technology or media company experience, especially in Ad Sales or a related industry
  • Bachelor’s degree or higher in Computer Science or related field
  • Salesforce Architectcertification a plus

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Job ID 2113764 Date posted 05/16/2021
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Benefits

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Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

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Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

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Interviews

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Step 3

Conditional
Job Offer

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Step 4

Welcome! Onboarding
and Training Begins

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