Salesforce Product Manager (Sr. Mgr, Systems Integration) at AT&T in New York
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Salesforce Product Manager (Sr. Mgr, Systems Integration)

New York, New York

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Job Duties:

  • Work with Director to build and execute the product roadmap for WarnerMedia’s CRM applications, including process workflows, automation, and integration
  • Engage with key business stakeholders and technology partners (internal and external)
  • Scope key features and integrations. Identify and translate user/system requirements into functional, technical, and architectural design documentation
  • Collaborate with product managers from other teams to develop and execute CRM solution strategy
  • Perform hands-on tasks by leveraging Salesforce out-of-the-box capabilities, 3rd party apps and custom development
  • Work with development teams to implement new products and features. Manage the prioritized feature requests submitted to software partners
  • Support development efforts and verify the final implementation of CRM applications
  • Help develop and roll out product feature documentation and training materials. Assist in go-to-market efforts to drive successful adoption and usage
  • Define the right product metrics to measure the health and effectiveness of our products
  • Drive technical and operational excellence in all project aspects, such as requirements gathering, gap analysis, solution design, implementation, and release management

Required Skills:

  • 5+ years’ experience in Salesforce configuration, implementations, and integrations
  • Exceptional knowledge of various Salesforce modules and CRM business processes
  • 3+ year’s experience in product management and various SDLC methodologies
  • Ability to define and document business processes and workflows
  • Strong skills in solution design and strategic problem solving
  • Ability to prioritize and sequence product enhancements into a cohesive roadmap
  • Excellent skills in project management, change management, and promoting user adoption
  • Ability to partner with various teams both technical and non-technical
  • Strong passion to build great products and great user experiences
  • Excellent oral, written, and presentation skills
  • Preference for prior technology or media company experience, especially in Ad Sales or a related industry
  • Bachelor’s degree or higher in Computer Science or related field
  • Salesforce Architectcertification a plus

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Job ID 2113764X Date posted 04/02/2021

A great company, with a tremendous amount of opportunity for growth.

Pros

The people. AT&T has some great people in leadership roles who help inspire and grow their downline employees. With great continuous training, employees learn the skills needed to be successful in their current role.

Cons

Just like any other business, AT&T exists to earn a profit. In any sales channel there is pressure to achieve a quantified sales target. Depending on the leaders and managers relevant, most "Cons" would be directly associated with sales pressure.

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