Digital Business Analyst at AT&T Careers - AT&T Careers
Skip to Main Content

Bring customers and technology together.

Sales Jobs

Ready to change the speed of business? On our Business Sales team, you’ll connect with almost the entire Fortune 1000 (and millions of customers) to industry-leading telecommunications, high-speed Internet and pay TV. It’s an opportunity for them to completely transform how they do business – and you’ll be at the center of that deal. Plus, we’re talking about a customer base where high-flyers can get big results (and even bigger rewards).

Digital Business Analyst

New York, New York

Apply

Description

This is a highly visible and exciting role within the Xandr Media Sales Operations team!

As a Digital Business Analyst, you will be part of a team responsible for delivering system solutions to Xandr Media Sales and Operations. Our DigitalBusiness Analystswear many hats on their projects and are responsible for everything from requirements gathering, testing, training and most importantly, post deployment support. As a Digital Business Analyst, you will support the Director and Associate Director of Digital Systems Strategy and Operations in working with the Advertising Technology Team, external vendors, and other internal groups to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.


Responsibilities:

  • Work with clients and end users to gather, understand, and define business requirements
  • Perform business analysis, develop user stories, document As-Is and To-Be processes/workflows, identify automation opportunities and requirements
  • Work closely with the business to manage user expectations, understand & prioritize business requirements, conduct user training, perform system demos, and create documentation
  • Assist with the deployment and communication around product releases
  • Basic knowledge of sales systems architecture, UI design/implementation, and system capabilities; this includes an understanding of how external data is utilized in the Salesforce instance and what data this encompasses
  • Ensure completion of all project-related artifacts, including functional specifications, technical specifications, use cases, and test plans
  • Assist with coordination of all aspects of testing: conduct functional tests, performance test and user acceptance testing
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
  • Become a subject matter expert in the business process(es) that he/she is supporting
  • Provide on-site support ensuring stability of existing products and successful implementation and adoption of technology solutions
  • Occasional off-hours support may be necessary to address outages or pressing system issues


Qualifications

Required Qualifications:


  • 2 - 3 years of hands on experience with various Digital systems/vendors such as: Operative.One, DealMaker Digital, Zuora, STAQ, FreeWheel, AppNexus, MOAT, comScore, Nielsen, Zendesk

  • 1+ years’ experience with business analysis & requirements gathering, writing and managing use cases and functional/technical requirements creation

  • Proven ability leveraging analytical and problem-solving skills in a fast-paced, deadline driven environment

  • Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies

  • Strong presentation, communication (written and verbal) skills, and interpersonal skills

  • Ability to juggle and prioritize multiple tasks within a collaborative team environment

  • Demonstrates flexibility and willingness to do what it takes to get the job done

  • Drive and desire to learn and grow both technical and functional skill sets

  • Proficient with Microsoft Office products: Word, Excel, PowerPoint, Outlook, Project, and Visio



Education: Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent work experience



Preferred Experience and Skills


  • Experience in US Media & Entertainment environment preferred, specifically with Sales, Finance or Operations functions

  • Experience with custom and vendor managed solutions;

  • Experience documenting user stories and creating to-be process flow diagrams

  • Experience collaborating with business stakeholders

  • Experience in supporting 24x7 mission critical applications

  • Integration (ETL & Data) and Data Management Experience

  • Excellent communication, presentation & analysis skills with solid business acumen

  • Collaborative team player accustomed to working within and across groups

  • Organized and detail-oriented with ability to manage own work as well as track the activities of others

  • Ability to manage through competing/conflicting requests and obtain consensus

  • Ability to overcome obstacles and develop resolutions to complex problems



Supervisory: No

Job ID 1932183 Date posted 06/24/2019

A great company, with a tremendous amount of opportunity for growth.

Pros

The people. AT&T has some great people in leadership roles who help inspire and grow their downline employees. With great continuous training, employees learn the skills needed to be successful in their current role.

Cons

Just like any other business, AT&T exists to earn a profit. In any sales channel there is pressure to achieve a quantified sales target. Depending on the leaders and managers relevant, most "Cons" would be directly associated with sales pressure.

Former Employee - Business Account Executive
  • One Star Rating
  • Two Star Rating
  • Three Star Rating
  • Four Star Rating
Glassdoor

LifeAtATT

This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

Back to top