Strategic Account Lead 3 Retention & Development - Healthcare Vertical at AT&T Careers - AT&T Careers
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Ready to change the speed of business? On our Business Sales team, you’ll connect with almost the entire Fortune 1000 (and millions of customers) to industry-leading telecommunications, high-speed Internet and pay TV. It’s an opportunity for them to completely transform how they do business – and you’ll be at the center of that deal. Plus, we’re talking about a customer base where high-flyers can get big results (and even bigger rewards).

Strategic Account Lead 3 Retention & Development - Healthcare Vertical

Nashville, Tennessee


AT&T Strategic Account Lead is considered an expert in providing
wireline voice, data and wireless/mobility application and solutions to
AT&T large fortune customers.  As an expert, the Strategic Account Lead
is successful in the development and execution of strategies that focus on
meeting and exceeding the business needs of our clients.  AT&T
Strategic Account Lead is successful in identifying key industry trends,
leveraging market-based knowledge, AT&T portfolio and delivering strategic
solutions to the client through a consultative sales approach. 

Roles and responsibilities of the AT&T Strategic Account Lead include, but are not limited to the following:

  • Delivery of technical solutions that meet a wide variety of
    customer wireline and Wireless communication needs
  • Articulate AT&T strategy and our ability to deliver industry
    leading network and applications level solutions
  • Partners with customers to understand business needs, issues,
    strategies and priorities in order to deliver value-added business
  • Leverage industry knowledge, applications, and product knowledge in
    order to find and close opportunities
  • Acquire and integrate industry knowledge related to general trends,
    emerging technologies & competitors
  • Develop and implement AT&T Business Plans
  • Maintain and cultivate client relationships at management and
    executive level
  • Overall revenue growth, customer satisfaction, and the full scope
    of AT&T relationship performance within a portfolio of one or more
    assigned AT&T customers. This includes both retention and acquisition
  • Build and Manage sales funnel, analyze and manage pipeline
    activity, monitor sales activity against assigned quotas, and lead Account
    Executives toward achieving and exceeding business results
  • Earn the customer's respect as a business partner and measure
    success through the use of the Client Relationship Program (Client
    Business Planning, Stewardship, CAP, and Shared Expectations)
  • Incorporate executive summary, Return on Investment (ROI) analysis
    and solutions design to develop customer-specific proposals and
  • Manage the financial forecasting for said accounts.  Ability
    to understand and articulate the client's financial goals and pressures
    and AT&T's ability to deliver ROI

Required Experience, Skills and

  • Eight years of experience selling into large F100/F500 accounts
  • Five years of telecommunication sales experience including both
    wireline voice and data and wireless/Mobility application and solutions
  • Five years of consultative sales experience, business planning and
    executive positioning
  • Knowledge of LANs, WANs, and supporting hardware and software
  • Application sales experience that includes Hosting,  Digital
    Media Solutions,  Unified Communications,  Cloud Services, 
    Applications Management, Consulting & Integration,  Emerging
  • Wireless sales experience including one or more of the
    following:  voice, data, integrated devices, Applications, Blackberry,
    iPhone, Windows Mobile, Android, WWAN, Laptop Connect, Mobility Network
  • Technical sales experience and/or technical consultation experience
  • Large Fortune business account sales experience
  • C-Level, executive business sales experience
  • Strong negotiation and closing skills
  • Successful sales track record
  • Excellent interpersonal, communication and organizational skills
  • Technical Knowledge
  • Moderate financial skills
  • RFI and RFP
  • Knowledge of AT&T Portfolio: 
    • Voice (Local and LD)
    • Data/IP
    • Enterprise Mobility
    • Mobility Application Solutions
    • Consulting, Integration and Equipment Solutions
    • Contact Center (Call Centers)
    • Hosting and Application Services
    • Security and Business Continuity Services
    • VoIP
    • VPN
    • Unified Communications
    • Bundled and integrated Services
    • Access
    • Digital Media SolutionsSM
    • Global Networking
    • Cloud
  • Pass required sales and data assessments
  • Valid Drivers License

Desired skills, experience,
education and certifications

  • Technical sales experience in a large-business environment
  • In depth knowledge of all AT&T Products/Telecommunications
  • Bachelors degree is not required but a degree in Engineering,
    Computer Science, or MIS is preferred
  • Cisco Certifications:  CCDA, CCNA, CCDP, CCNP, CCIE is

Job ID 1932813 Date posted 07/09/2019

A great company, with a tremendous amount of opportunity for growth.


The people. AT&T has some great people in leadership roles who help inspire and grow their downline employees. With great continuous training, employees learn the skills needed to be successful in their current role.


Just like any other business, AT&T exists to earn a profit. In any sales channel there is pressure to achieve a quantified sales target. Depending on the leaders and managers relevant, most "Cons" would be directly associated with sales pressure.

Former Employee - Business Account Executive
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This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

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