Technical Specialist, Field Engineering at AT&T Careers - AT&T Careers
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Looking for a career that takes you further? Here at AT&T, our job is to connect the world. Whether it's in Mexico or around the globe, we transform how people share their lives with each other. And with a growing network of 120 million customers across 225 countries, we're industry innovators - and we're changing the face of communications technology. Come see what's next.

Technical Specialist, Field Engineering

Monterrey, Nuevo León, Mexico

o Support and management Wireless and LAN networks
o Support and management F5 LTM
o Support and management VPN Concentrators
o Opening and tracking of RFC’s
o Creation of Scripts (Engineering Support)
o Follow up and document Service Request
o Follow up and document Work Orders
o Sniffer Capture Analysis and Report
o Report Analysis using Netflow Tool
o Architecture Support onsite
o Engagement on complex incidents, problems and new requirements to provide end to end solution.
o Management of Network Tools
o Provide bilingual, Spanish-English
• Support onsite 24x7 Monterrey Datacenter for Sev 1 Network issues

Key Competencies and Skills:

5 years of experience handling IT Projects Multibrand knowledge preferred in switching and wireless networks Excellent communication skills, customer management skills and capable to work under high stress. Fluent Spanish and English speaking. Experience using sniffers and network management tools

Education and Qualifications:

Count with Cisco Certification (CCNP, CCDA or CCNA Wireless or CCNA Security) Good knowledge level in ITIL Good knowledge in F5 load balancers Good knowledge in Cisco ASA's Fluent Spanish and English speaking. Experience using sniffers and network management tools
Job ID 1910859-I Date posted 08/10/2019



Very good work - life balance


Currently none so far ..

Current Employee - Network Engineer
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This isn’t just another job. This is #VidaEnATT. We’re creating what’s next — and having an awesome time doing it.

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