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Senior-Advanced Technical Support

Middletown, New Jersey

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"AT&T allows me to work on projects that will be seen by millions of customers."

Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

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Description - External

The Sr. Member of Technical Staff develops solutions to complex business and technical problems or issues of complex scope using advanced engineering and scientific principles. 

Key Roles and Responsibilities:

This job will focus on the cloud infrastructure technologies and security, acting as a consultant and leader to multiple teams and network functions. The incumbent will help drive operations requirements for the next generation of AT&T network functions across multiple domains.

  • Applies engineering principles and practice in broad areas of complex technical project work that requires in-depth analysis using advanced techniques, knowledge, and expertise.
  • Provides technical expertise within project teams.
  • Seasoned technical professional. Contributes through proven technical expertise. Has significant dept/functional impact.

KNOWLEDGE - SME within own discipline/specialty area; basic knowledge of other disciplines/specialty areas. Deep technical knowledge. Applies in-depth knowledge of discipline/specialty area standards/processes. Integrates industry experience and deep professional/technical knowledge. Technical leader and recognized expert on select ATT technologies/systems/procedures.

ANALYSIS/PROBLEM SOLVING - Solves unique problems through evaluative judgment/precedent. Independently applies sophisticated analysis in evaluating issues. Develops new concepts/methods/techniques for cross-functional initiatives. Recognizes/pursues alternative methods.

INDEPENDENCE - Guided by department goals/objectives. Exercises latitude in determining objectives/approaches to projects. Leads multiple small to medium sized projects and technical breadth.

CONTRIBUTION TO ATT TECHNOLOGY - Key contributor on complex projects/initiatives. Impacts current and future business opportunities through application of specialized technical/industry knowledge. Develops methods/techniques based on strategic project objectives.

COMMUNICATION - Mentors and provides technical guidance and explains advanced concepts to others in work area. Coordinates across multiple departments. Promotes active listening and open communication. Provides leadership/guidance to others.

Qualifications - External

Required Qualifications:

  • Bachelors degree or higher degree such as Computer Engineering, Computer Science, Electrical Engineering, Electronic Engineering or Mathematics from an accredited university. 
  • PhD in an approved field with no minimum years of relevant experience or Masters in an approved field with a minimum of 2 years of relevant experience or a Bachelors in an approved field with a minimum of 4 years of relevant experience.     

Desired Qualifications:

  • Kubernetes
  • Cloud computing
  • Network and OS Security
  • X86 Architecture

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws


Desired Qualifications -
  • Kubernetes
  • Network and OS Security
  • X86 Architecture
  • Bachelor of Science in CS, EE, Math, Physics, MIS, Telecom, Sciences
  • 8-10 years experience

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.




Job ID 2142672-4 Date posted 10/13/2021
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