Manager, Sales Operations at AT&T Careers - AT&T Careers
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Looking for a career that takes you further? Here at AT&T, our job is to connect the world. Whether it's in Mexico or around the globe, we transform how people share their lives with each other. And with a growing network of 120 million customers across 225 countries, we're industry innovators - and we're changing the face of communications technology. Come see what's next.

Manager, Sales Operations

Mexico City, Mexico City, Mexico

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Responsible for managing, developing, executing and supporting sales operations projects. Supervises, coaches, and supports a team of Operations Specialists responsible for data analysis and cleansing to support sales account, module, and segmentation assignment.c

Roles and Responsibilities:

Manage a single process or group of related processes for sales operations from development to implementation. Collaborate and contribute to development, modification and execution of sales operations projects and processes that affect immediate sales channel operations. Formulate work prioritization, scheduling and coordinating resources within assigned projects. Leads, coaches, and supports a team of Operations Specialists. Provide oversight and direction to employees in specific work function group. Responsible for direct results of the team while working closely with clients to ensure deliverables and overall timelines are aligned. Sets goals and action plans for own work group; ensures alignment with next level goals. Ensures work is prioritized consistently with work group and organization goals and objectives. Identifies resource requirements. Conducts Business operational work, analyzes business processes and develops solutions to streamline processes and improve the accuracy, timeliness, and efficiency of operations and processes.

Key Competencies and Skills:

• Three or more years experience. • One or more years direct supervisory experience. • College degree required. • Microsoft Tools experience • Excel proficiency • Build / foster relationship with supervised employees • Collaborate across work groups to achieve goals • Detail Orientation • Ability to prioritize projects and work, often with deadlines and competing interests • Sales Support • Deliver customer-focused results • Ignite innovation and change • Inspire high performance • Access, SQL experience preferred.

Education and Qualifications:

• Previous Supervisory Experience • Bachelor Degree • Advanced English Work Location is TecnoParque

Additional Information:

Job Offer will be determined according to each candidate´s experience, tenure and skills. It may be different from current employees occupying same position. Requirements for internal candidates: • BPS results for the past 6 months • Perfect Attendance • Show commitment to Compliance: i.e. SPFT / Completed Audits / Audits compliance • No ”Limited” Rate on the last Appraisal results • No COBC / Integrity issues in the last 12 months • At least 6 months in current position • Not to be currently applying for any other position
Job ID 1910879-I Date posted 08/13/2019

Excellent!

Pros

Very good work - life balance

Cons

Currently none so far ..

Current Employee - Network Engineer
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