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Telephony Tier 3 Operations and Maintenance Engineer - Expert (Government)

McLean, Virginia

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Telephony Tier 3 Operations and Maintenance Engineer to support the 24 x 7 Network Operations Center in providing telephony operations and equipment expertise.

Description of Job Duties/Responsibilities:

  • Install, repair, and maintain a variety of telephony and related equipment including telephone switches, remote switching modules, VOIP systems, and trunk interfaces.
  • Provide customer with capabilities design services and make recommendations as to new equipment, upgrades, and capabilities to be incorporated into the existing network.
  • Employ in-depth knowledge of telephone switching and network technologies and hardware including VOIP. 

Required Clearance: TS/SCI with Polygraph. (#polygraph)

  • This position requires ability to satisfy a government administered high risk screening.

Required Qualifications/Certifications: Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 2 years of work history.

  • Familiarity with leading telephony equipment vendors such as Avaya, Cisco, and DSG.
  • One of the following certifications is required: Avaya, VOIP, STU/STE, Call Managers, ACD, Tempest Repair
  • End user equipment familiarity is also required.

Ready to join our team? Apply today!





Job ID 2129127 Date posted 05/21/2021
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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