Skip to main content

Telephony Repair Technician (Government)

McLean, Virginia

Apply Now

connect

We need you to build the future of our network.

Installation Technician

Cable box

Use your expert knowledge to install Wi-Fi and voice services while working inside and outside our customers' homes.

Outside Plant Technician

Dump truck

From performing construction work to laying telephone cables and conduits, you'll keep our customers connected to the services they need.

Cable Splicing Technician

A piece of cable

Complete cable splices to maintain and repair our customers' services while working outdoors in the field.

Installation Technician

Outside Plant Technician

Cable Splicing Technician

Technician

Ditch the office and take your career on the road.

Life as a
Technician
at AT&T

What's this job really like? See what's on the road in a technician career.

Watch Video

Technician

Connect customers in your community to the latest tech and services in opportunities that are as wide as the open road.

Female technician with head turned and smiling

You Are

  • Tech savvy
  • An effective communicator
  • Personable with excellent customer service skills
  • Able to demonstrate strong problem-solving skills
Male technician smiling

You're
Ready To

  • A willingness and interest in learning new technology
  • Critical-thinking skills
  • Integrity and dependability
  • A customer-centric mindset
Male technician turned and smiling

You'll Bring

  • Always put customer first
  • Work a flexible schedule — including evenings and weekends
  • Possibly work in a confined space or aloft (up to 28 feet)
  • Lift and move up to 80 lbs.
Female technician with head turned and smiling

You Are

Male technician smiling

You're Ready To

Male technician turned and smiling

You'll Bring

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network/telephony solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security team supports elements of the US Government responsible for informing and defending our nation – globally. As a partner on the SERENA contract, we provide leadership and professional services in telephony lifecycle services for a national security client.

AT&T has an opening for a Telephony Repair Technician to support a US Govt. customer in the Northern VA area in providing programmatic operations and oversight to a critical professional services contract.

Job Duties/Responsibilities:

• Troubleshoot and resolve issues related to VoIP, ISDN and Analog telephone service on customer enterprise networks
• Act and subject matter expert and provide senior level guidance to installation technicians
• Provide training where needed to junior level technicians related to telephony troubleshooting and installation
• Demonstrate an understanding of basis IP concepts and related services such as DHCP and DNS
• Provide support for Executive installation efforts and special telephony related requirements
• Display and understanding of both traditional telephony frames and current data related patch panels.
• Isolate and resolve technical problems
• Work with project management and engineering personnel
• Demonstrate telephony features and interact with end customer’s in a professional manner

Required Clearance: Top Secret (TS) SCI w/Polygraph (#polygraph)

Required Qualifications:

• Associates Degree or equivalent technical certification/education, 10+ Years of Experience, direct experience working in support of technology programs which include Avaya/Cisco/Nokia Telephony platforms.
• Customer engagement and organization skills are a must.

Desired Qualifications: Certifications with Telephony vendors, ITIL certification(s)

Ready to join our team? Apply today!





Job ID 2033460-1 Date posted 05/16/2021
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Applicant experience

  • Status updates

    Calendar Icon

    Stay updated on your status. Timing varies, so log in to see where we are.

  • Check email

    Email Icon

    Check your email regularly for any follow-ups.

  • Pass assessment

    Pen on Paper Icon

    You may have to pass an assessment before moving on to the next step.

  • First attempt

    Clock Icon

    If you don't pass on your first attempt, you'll be eligible to retake your assessments after 6 months.

  • Interview

    Hand Icon

    Your interview may be online. Make sure you have a strong connection and dress professionally.

One

Watch this video to see what the job's really like

Two

Complete online application

Three
Complete the assessment

Want an idea of what will be on the assessment? You can prepare by taking a look at our study guides:
Premises Technician Assessment Technical Mechanical Test Field III

Four

Conduct your interviews — in person, by phone, recorded video or over video chat.

Five

Conduct follow-up interviews

Six

Conditional job offer

Seven

Complete the background check

Eight

Congratulation and welcome to AT&T!

Related Content

Female technician on a ladder

A Look Inside: Technician Careers

Every day, you can work someplace new.

Male technician with arms crossed smiling for camera

AT&T Technicians jump into action

The quick thinking of our employees inspires us.

AT&T technician vans

Making connections

4 questions for one our outstanding Cable Splicing Technicians.

Male technician on ladder installing satellite on roof

Life At AT&T Podcast Ep. 7: One Year Later

Tag along on an install job and hear everything that goes into a successful day.

Here are similar jobs, or

New Search
  • VTC Engineer Tier 3-Expert (Government) Government Technology, Technology, IT \ Engineering \ Technology, Engineering, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance with Polygraph United States
  • Network Security Administrator-Expert (Government) Government Technology, Technology, IT \ Engineering \ Technology, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance with Polygraph United States
  • VTC Engineer Tier 3-Full Performance (Government) Government Technology, Technology, IT \ Engineering \ Technology, Engineering, Government Support, DevSecOps, Clearance Government, Clearance, Government Contract, Security Clearance, Top Secret Clearance with Polygraph United States
Female looking at her phone

Innovation

AT&T is a Modern Communications and Technology Company.

Female smiling with arms up

Diversity & Inclusion

It’s our people and partners who make the difference.

Crowd of people cheering at a concert

Events

Connecting you to Tech, Entertainment and Community Leaders.

Female smiling as she looks at something

#LifeAtAT&T blog

Stories and News from the People at AT&T.

Discover

Haven't found what you're looking for?

Sign up for job alerts, updates and more.

Interested In

  • Government Logistics, McLean, Virginia, United StatesRemove
  • Corporate, McLean, Virginia, United StatesRemove
  • Operations, McLean, Virginia, United StatesRemove
  • Field Services, McLean, Virginia, United StatesRemove
  • Technician, McLean, Virginia, United StatesRemove
  • Government Support, McLean, Virginia, United StatesRemove
  • Field Technician, McLean, Virginia, United StatesRemove
  • Clearance Government, McLean, Virginia, United StatesRemove
  • Clearance, McLean, Virginia, United StatesRemove
  • Government Contract, McLean, Virginia, United StatesRemove
  • Security Clearance, McLean, Virginia, United StatesRemove
  • Top Secret Clearance with Polygraph, McLean, Virginia, United StatesRemove

Win As One
  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Inspire Imagination

    Give people what they don't expect.

  • Stand for Equality

    Speak with your actions.

  • Embrace Freedom

    Press, speech, beliefs.

  • Make a Difference

    Impact your world.

  • Be There

    When customers & colleagues need you most.

Back to top