Telephony Repair Technician (Government) at AT&T in McLean
Skip to Main Content
Connect our nation to powerful possibilities. Image: Male holding tablet.

Telephony Repair Technician (Government)

McLean, Virginia

Apply
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network/telephony solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security team supports elements of the US Government responsible for informing and defending our nation – globally. As a partner on the SERENA contract, we provide leadership and professional services in telephony lifecycle services for a national security client.

AT&T has an opening for a Telephony Repair Technician to support a US Govt. customer in the Northern VA area in providing programmatic operations and oversight to a critical professional services contract.

Job Duties/Responsibilities:
  • Troubleshoot and resolve issues related to VoIP, ISDN and Analog telephone service on customer enterprise networks
  • Act and subject matter expert and provide senior level guidance to installation technicians
  • Provide training where needed to junior level technicians related to telephony troubleshooting and installation
  • Demonstrate an understanding of basis IP concepts and related services such as DHCP and DNS
  • Provide support for Executive installation efforts and special telephony related requirements
  • Display and understanding of both traditional telephony frames and current data related patch panels.
  • Isolate and resolve technical problems
  • Work with project management and engineering personnel
  • Demonstrate telephony features and interact with end customer’s in a professional manner
Required Clearance:
Top Secret (TS) SCI w/Polygraph (#polygraph)

Required Qualifications:
  • Associates Degree or equivalent technical certification/education, 10+ Years of Experience, direct experience working in support of technology programs which include Avaya/Cisco/Nokia Telephony platforms.
  • Customer engagement and organization skills are a must.
Desired Qualifications:
Certifications with Telephony vendors, ITIL certification(s)

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



Job ID 2033460-1 Date posted 08/26/2020

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

Current Employee - PROFESSIONAL-NETWORK DESIGN ENGINEER+
  • One Star Rating
  • Two Star Rating
  • Three Star Rating
  • Four Star Rating
Glassdoor

LifeAtATT

This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

Back to top