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Network Provisioning Technician-Expert (Government)

McLean, Virginia

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  • Tech savvy
  • An effective communicator
  • Personable with excellent customer service skills
  • Able to demonstrate strong problem-solving skills
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  • A willingness and interest in learning new technology
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  • Work a flexible schedule — including evenings and weekends
  • Possibly work in a confined space or aloft (up to 28 feet)
  • Lift and move up to 80 lbs.
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You'll Bring

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Provisioning Technician to support all program functional areas in providing service provisioning expertise.

Description of Job Duties/Responsibilities:

  • Maintain network devices by coordinating with NOC technicians and managers to troubleshoot outages and resolve network related issues.
  • Create tickets for maintenance and implement and follow established processes in accordance with current policies and procedures.
  • Detect, analyze, and resolve network switching and transmission system problems while minimizing impact on customer service.
  • Test and analyze elements of network facilities (power, communication machinery, software lines, modems, and terminals).
  • Monitor systems and advises senior members of network staff of network failures or degradation and assist in arranging for corrective actions plans. 

Required Clearance:  TS/SCI with Poly; This position requires ability to satisfy a government administered high risk screening.

Required Qualifications/Certifications:  Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 2 years of work history.

  • Experience with network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
  • Have experience with a ticketing system.
  • Have a keen sense for solving problems.
  • BICSI Certification and RCDD/DD Certification required.

Desired Qualifications/Certifications:  Cisco certification desired.

*AT&T has a mandatory COVID Vaccine policy. The customer related to this position requires vaccination to go on site.

Ready to join our team? Apply today!





Job ID 2152158 Date posted 09/07/2021
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

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Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

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When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

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Watch this video to see what the job's really like

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Complete online application

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Complete the assessment

Want an idea of what will be on the assessment? You can prepare by taking a look at our study guides:
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Conduct your interviews — in person, by phone, recorded video or over video chat.

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Conduct follow-up interviews

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Conditional job offer

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Complete the background check

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Congratulation and welcome to AT&T!

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