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Account Manager

London, United Kingdom

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Generate the sales that will help us build a more connected world.

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"At the same time, you have the ability to grow professionally. The connections you’re going to make inside of the company are connections you’ll always have — and need — to further your career."

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Description

Xandr is looking for a Programmatic Account Manager to join the Northern Europe buy-side team, within our growing London office.


The Account Manager is responsible for working with our clients to retain and grow their business through identifying opportunities and solving problems to make them successful. Account Managers develop a deep understanding of the Xandr platform, provide business consultation, cultivate client relationships, identify new business opportunities within the Holding Co, and drive revenue by delivering on client business objectives.


This role will be focused on developing the relationships across specific agency holding groups, helping them to grow and get the most out of their partnership with Xandr.

The Account Manager work alongside the agency’s dedicated team of Programmatic Traders and Solutions Consultants, to enable revenue growth and execute on workstreams.


About the team
The buy-side Commercial team is a driven and results-oriented organisation that helps bring Xandr’s digital advertising products to market.


Our focus is building our clients’ businesses through leading-edge technology solutions and strategic business consulting. We develop and nurture relationships with a wide range of agencies and advertisers to help them grow their digital advertising business.

About the role

  • Identify and deliver on new business opportunities within the agency holding group
  • Drive long-term partnership value by developing an understanding of clients’ business, their challenges, operating environment, capabilities and goals as well as the advertising technology industry and competitive landscape
  • Develop and own key client initiatives and drive adoption of Xandr technologies
  • Understand clients’ strategies, KPIs, goals and ROI metrics to identify risks to clients achieving their goals and develop risk mitigation plans
  • Drive the creation and delivery of quarterly and annual business reviews with clients and grow incremental business
  • Take charge of clients’ accounts and play an essential project-lead role: delegate projects, monitor workflow and ensure on-time delivery and effective issue resolution
  • Work closely and effectively with Trading and Services to ensure best-in-class client service
  • Effectively network with the accounts at all levels; be a trusted advisor to ensure successful account plan execution and business growth
  • Actively promote Xandr’s offerings and value to clients to identify ways of driving more revenue
  • Drive new customer on-boarding through value selling in collaboration with the Brand Partnerships team
  • Curate and communicate expertise based on competitive landscape, best in-house practices and marketable client success stories
  • Represent the client needs with other functional teams and provide input to Product to help shape our development roadmap

About your skills and experience:

  • Relevant experience in the digital sector, preferably programmatic
  • Relevant client service / account management experience
  • Experience working for/with holding company agencies preferred
  • Capable of gaining a deep understanding of technology enabled advertising solutions
  • Able to take accountability, work under pressure and meet deadlines
  • Record of going above and beyond, providing excellent client service and account management
  • Effective communication and presentation skills, demonstrating an ability to influence clients and other stakeholders
  • Ability to work autonomously, but also partner and collaborate
  • Ability to multi-task and juggle priorities in a rapid environment
  • Strong organisational skills with attention to detail and eye for improvement and new initiatives

More about you:

  • You are passionate about a culture of learning and teaching
  • You love challenging yourself to constantly improve and sharing your knowledge to empower others
  • You are the type of person who takes risks when looking for new and creative solutions to complex problems
  • You care about solving big, systemic problems
    You look beyond the surface to understand root causes so that you can build complete and long-term solutions for clients
  • You believe in not only serving customers, but also empowering them by providing knowledge and tools



Job ID 2128689I Date posted 05/27/2021
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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