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Limited Term Customer Services Specialist (Construction)

Lansing, Michigan

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connect

We need you to build the future of our network.

"The technology's always changing, and I'm always adapting."

Gary Y. — Technician

"I can learn new technologies and new ways to do things. And AT&T has always provided me the tools, training and technology I need to work with."

Technician

Ditch the office and take your career on the road.

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Meet Cyrus: AT&T Futuremaker

When a teammate needs help, Cyrus is the first to raise his hand

Technician to Tech Career

With his career exprience, Guy Thomas achieved a pivot.

Job Overview

Job Description:

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?

A job with AT&T as a Customer Services Specialist can provide you with exactly that!

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company provided vehicle and tools and benefits that include medical, dental, paid vacation, and more!

Our Customer Services Specialist earn between $11.12 - $27.91 per hour. With our amazing wage opportunities, our average starting earnings begin at $58,058 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Our Customer Services Specialists connect, rearrange, maintain and repair AT&T services for our customers.

Joining our team comes with amazing perks and benefits: 

  • Medical/Dental/Vision coverage · 401(k) plan 
  •     Tuition reimbursement program
  •     Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6  company designated holidays and additional PTO (based on bargaining group to which you are hired.
  •     Sick leave 
  •     Paid Parental Leave
  •     Adoption Reimbursement 
  •     Disability Benefits (short term and long term) 
  •     Life and Accidental Death Insurance 
  •     Supplemental benefit programs: critical illness, accident hospital indemnity/group legal 
  •     Employee Assistance Programs (EAP) 
  •     Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone


What you'll do as an AT&T Customer Services Specialist:
• Connect, repair and rearrange cable conductors
• Review and analyze prints, diagrams or schematic drawings
• Splice and waterproof coverings
• Repair and maintain outside plant facilities
• May climb ladders and poles
• Work outdoors in all kinds of weather

Qualifications - External

Our Customer Services Specialists must have the following:
• Valid state driver’s license
• Non-negligent driving record
• Meet 300lbs weight limit due to safety restrictions
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs


• Qualify on pre-employment screening: 

Technical/Mechanical Test III (TMT III)

Test study guides can be found here

#connectourcustomers

Weekly Hours:

40

Time Type:

Temporary (Fixed Term)

Location:

Lansing, Michigan

With our amazing wage opportunities, our average starting earnings per week begin at

$1939

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-17248 Date posted 07/06/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

Wellness resources and incentives to help you prioritize your health and wellbeing and be your best self inside and outside of work.

Total Wellbeing

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

Discover more at AT&T

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The values we live by.

  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Make a Difference

    Impact your world.

  • Stand for Equality

    Speak with your actions.

  • Be There

    When customers & colleagues need you most.

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