Installation Technician at AT&T Careers - AT&T Careers
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Installation Technician

Indianapolis, Indiana

Overview

Our Technicians keep millions of people connected to the wide range of services we have to offer. If you’re tech savvy, a great problem solver and love helping customers – take your career on the road with us.

  • Full-time
  • Level: Mid
  • Travel: Yes
  • Glassdoor

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What makes a successful Technician at AT&T? Check out the traits we’re looking for and see if you have the right mix.

  • Communicator 7
  • Personable 8
  • Helpful 10
  • Detail-oriented 8
  • Adaptable 9
  • Tech savvy 7

Installation Technician

Indianapolis, Indiana

Our technicians help customers apply the latest technology to their lives. This is where innovation is born, when our customers use new technology. Working with the latest devices and tools our technicians help us deliver the future before anyone else – by installing our award-winning TV service, satellite or state of the art fiber optics to give customers access to the world’s most robust network. Innovation starts in the hands of our customers, and our technicians deliver it to them.
What’s it like to join our team? Well, you’ll work indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. But that’s not all.
You’ll also connect with our customers to provide first-hand demos of service features and functions so they can apply the latest technologies to their lives in a supportive team environment. You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off.  In addition to these benefits you’ll be a part of our ongoing paid training in your field leading to exciting career paths. 
Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? If yes, you can join our team with a starting pay of over $18 per hour. Don’t have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth.

If you like what you’re hearing so far, see below for more details.


To qualify, you’ll need to:
  • Valid state driver’s license
  • Weigh less than 285 lbs. for ladder safety
  • Lift and move up to 80 lbs.
  • Work a flexible schedule including evenings and weekends
  • Possibly work in small confined spaces or aloft (up to 28 ft.)
  • Identify wire and cable colors
  • Qualify on pre-employment screening
Study Guides for pre-employment screening (click the links below to open the various study guides)
Assessment Information:
Interview Information:
Background Check Information:

Ready? Apply now.

Job ID 2002575
Date posted 01/15/2020

Applicant Experience

Want to know what to expect? Here’s a breakdown of the typical application process.

  • Check your status regularly. Timing varies, so log in to see where we are.
  • You may have to pass an assessment before moving on to the next step.
  • Your interview may be online. Make sure you have a strong connection and dress professionally.
  • Watch this video to see what the job’s really like

  • Complete any necessary assessments

  • Conduct your interviews - in-person, by phone or over video chat

  • Conduct follow-up interviews

  • Conditional job offer

  • Drug screening and background check

  • Congratulations and welcome to AT&T!

How to prepare for your assessment

Our goal is to set you up for success at AT&T.

That's why we’re providing you with the information you need to prepare for the entire application process. When you’re getting ready, it’s a good idea to find a quiet place, get in the zone and answer as honestly as possible. And to prevent any errors from happening, make sure you are doing so on a computer and not a mobile device.

To get a better idea of what will be involved, check out our Assessment Tips for Premises Technician Assessment , Technical Mechanical Test Field III, and Premises Technician Inventory.

Unique Opportunity

Pros

The job is rewarding with great pay, benefits and the ability to meet the needs of customers with excellent service. Each day is a new adventure. You meet new customers, explore different cities, and challenge yourself everyday. You get to work on your own, but if needed, you've got reliable support in your group of peers and management team.

Cons

Everyday is different. Everyday is a new challenge. You will learn something new everyday, so don't expect to get the job figured out in the first few months.

Current Employee – Wire Technician
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Glassdoor

Perks

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

  • Party every (pay) day

    Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

  • Save on swag

    Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services – plus other awesome items, like tickets to live events.

  • Get some “you” time

    Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.

  • Upgrade your skill set

    You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

  • Graduate to what’s next

    Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

  • Stuff your piggy bank

    When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

  • Know you’re covered

    Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

LifeAtATT

This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

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