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SR. TECH SPECIALIST, SW TEST ENGINEERING

Hyderabad, India

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About the Company:

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team:

As a Senior Quality Assurance (QA) Analyst for the AT&T Customer Connect Program, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort.   Our vision is to have an industry leading Software Quality framework with an emphasis on automation that enables our delivery teams to provide continuous improvements to our business partners while providing a lens into the day-to-day health of our applications to provide remediation of issues as they occur. 

Job Summary:

Our Centers team is looking for a Sr. QA analyst who is passionate about software Quality Assurance and has the analytical and multi-tasking abilities to thrive in a fast-paced environment. The Sr. QA analyst is responsible for the quality of Salesforce and Mulesoft deployments.  He/she will help define the test strategy and metrics, develop test plans and coordinate execution to deliver a high-quality service to the organization.

Roles and Responsibilities:

  • Provide technical and project management expertise across multiple areas of application development.
  • Develop test plans covering functional, integration, regression, performance and UAT aspects for Salesforce & Mulesoft deployments  
  • Design and develop test automation scripts using Selenium, create test suites, configure & orchestrate test environments/infrastructure and perform test execution including cross device and cross browser testing 
  • Systems development life cycle including various methodologies (agile)
  • Work closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
  • Document and track test outcomes and progress against targeted plans 
  • Represent the Testing Team in meetings with Business Owners, Tech Managers and other Stakeholders 
  • Work with different technical teams such as Development, Operations, & Architecture to discuss test results (both functional and performance) and troubleshoot issues
  • Document and Track test artifacts in appropriate applications – Jira, source-code control (test automation scripts) 
  • As part of scrum team, prepare test scenarios, test cases, QA stories and acceptance criteria, aligning them with the development stories for the product increment being delivered in the sprint 

Shift timing (if any):

  • Shift falls typically between 6 am to 10 PM India standard time. Occasionally may have to work long hours in situations when it is needed.

Location: Hyderabad


Primary / Mandatory skills:

Overall Experience:  4+ years of experience in Software Quality Assurance field with 2+ years in Salesforce and Mulesoft

  • Technical Experience on projects involving implementation & support of Salesforce - Core Platform – Sales & Service, Marketing Cloud, and Mulesoft
  • Implemented SDLC in projects, Understanding of software quality assurance principles
  • Clearly communicates architectural decisions, roadblocks and timelines to key stakeholders
  • Experience in Object Oriented Programming languages, and development experience
  • Experience in designing and building test automation scripts using Selenium in a Salesforce environment 
  • Experience with APIs and API testing tools – Postman, SOAP UI, Apex, VisualForce, Javascript, html, css , JavaScript, jQuery, Sales and Service Cloud , Git and Git Hub. 
  • Experience with Salesforce development platform
  • Design, code, unit test, debug, implement and support Salesforce.com application
  • Hands on experience on APEX, SOQL, SOSL  
  • Working knowledge on LWC (Lightning Web Components), Events, Component Life Cycle, Using Public Properties, Wire methods. 
  • Knowledge of Visual Studio Code, Authorize Dev Hub
  • Well experienced in Lightning Aura Components, Apex Classes, Apex Triggers, Batch Apex, Test Classes 
  • Comfortability with a variety of development tooling, including Force.com IDE, Illuminated Cloud, Ant migration tool, and others 
  • Knowledge of modern cloud ecosystems, such as Azure, AWS or GCP 
  • Experience in practicing agile methodologies, including scrum and continuous integration environments -CI/CD, Git, SVN – Value add
  • Understanding in SQL, NoSQL databases – MySql, Oracle, MongoDB
  • Understanding of SRE role and implementation.

Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud, Big data, AI, Full stack etc.

Education Qualification: Bachelor’s/ Masters degree in Computer Science or related field

Certifications (if any specific):   Salesforce certifications 

Experience:

  • Bachelor’s degree in Computer Science, Information Systems or related field
  • Technical Experience on projects involving implementation & support of Salesforce - Core Platform – Sales & Service, Marketing Cloud, and Mulesoft
  • 4+ years of experience in Software Quality Assurance field with 2+ years in Salesforce and Mulesoft
  • Experience with Agile methodology and ability to handle multiple projects
  • Effective written and verbal communication skills with good analytical skills
  • Onsite-Offshore model working experience

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow.  Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!




Job ID 2170690I-1 Date posted 11/22/2021
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