At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move into 2024, the digital transformation will revolutionize the digital space, and you can build a career that will propel your future.
About the Job:
At AT&T we’re redefining the future of communication by connecting people to greater possibility – with expertise, simplicity, and inspiration. At the heart of our purpose lies a diverse workforce of 200,000 people and a culture that aspires to serve customers first, act boldly, move faster, and win as one.
Our Product Development group, part of AT&T’s Technology Services (ATS) organization, is responsible for building software-based products, services, and platforms that our customers love and need. Harnessing technology and rebuilding software expertise, the team is inspiring simplicity with projects that deliver revenue and cost savings opportunities.
Experience Level: 5+ years
Job Type: Full-time
Location: Hyderabad
Roles and Responsibilities:
The role is responsible for reviewing the long-term Salesforce enabled business roadmap for the multiple channels, ensuring that cross functional product, delivery, and business teams are working in concert to deliver business value
Create detailed, comprehensive and well-structured test plans and test cases
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Analyze, estimate, prioritize, plan and coordinate testing activities
Design, develop and execute automation scripts
Identify, record, document thoroughly and track the bugs
Perform thorough regression testing when bugs are resolved
Work with the US-based leadership to develop and apply testing processes for new and existing products to meet client needs
Coordinate with stakeholders and identify system requirements
Monitor debugging process results
Investigate the causes of non-conforming software and train users to implement solutions
Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Primary / Mandatory skills:
Extensive engineering experience in quality assurance, with an emphasis on front-end and back-APIs and infrastructure, ideally a minimum of 8+ years
Must have SF Sales Cloud experience
Salesforce Application Automation is an added advantage
Hands on experience with UI & API Automation using Java
Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr)
Exposure to Framework development
Good to have Telecom Domain/Ecommerce Application Exposure
Strong knowledge of software QA methodologies and processes
Experience with CI/CD and platforms (e.g., Jenkins, Gitlabs, etc.)
Experience with configuration management systems (e.g., svn, git, etc.)
Experience with Linux and with Linux-based test applications and utilities (e.g., curl, netcat, etc.)
Experience with web applications servers and containers (e.g., Tomcat, Docker, etc.)
Experience in writing clear, concise and comprehensive test plans and test cases
Experience working in an Agile/Scrum development process
BS/MS degree in Computer Science, Engineering or a related subject
Technical Skills: SF Sales Cloud, QA Automation, Jira, CICD, REST APIs, Any Programming Language
Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills.
Certification: AEM Content author or any relevant Content Implementor certifications (Good to have)
Weekly Hours:
40
Time Type:
Regular
Location:
Hyderabad, Andhra Pradesh, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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