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Specialist Technicial Support - Linux Admin with Cloud exp.(Open Stack/AWS or Azure)

Hyderabad, India

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Job Summary

Network Cloud Operations is responsible for Operations, Maintenance, upgradation, trouble – shooting, and scheduling Changes for the Server Infrastructure in AT&T AIC (AT&T Integrated Cloud)  and NC(Network Cloud) environment. This Job requires handling Tickets, Changes, Outages, RCA's for AIC and NC, Server environment built on Linux, Open stack, Kubernetes and VMware in a 24*7 environment.

Working experience: 5-9 years

Location: Hyderabad

Roles and Responsibilities

*Handling Tier 1/ Tier 2 Tickets in AT&T AIC/ NC Server Environment.

*Creating, reviewing, approving, and implementing changes in AIC/ NC Server Environment.

*Restoration of Applications/services in AIC/NC infrastructure from Hardware/ Openstack/ OS perspective in Outages/ Service degradation scenarios.

*Upgradation of AIC/ NC Virtualized infrastructure (KVM/ ESXi).

*Co-ordination with OS vendors (Ubuntu Linux and VMware) for Root Cause Analysis, configuration changes etc.

*Co-ordination with Hardware vendors (Dell, HP) for faulty Hardware replacement.

*This position requires a broad-spectrum skill set across Linux, Vmware, KVM, Open stack, Kubernetes, Containers, Cloud Infrastructure platforms, Windows, Nagios monitoring. The candidate should have 5-9 years of working experience on the same.

* Should be well versed and worked on Operations and Maintenance of Openstack Modules like Keystone, Nova, Neutron, Swift, Cinder, Heat, Glance, Horizon, and Fuel.

* Should be well versed with concepts like High Availability, DRS, Fault Tolerance, Scalability, Reliability, shared resources etc..

* Preferably should have Knowledge on Juniper Contrail environment.

* Should have very high level of Customer Focus, to provide effortless Customer Experience. Should display a positive attitude working with various peers/ customers / clients/ vendors etc.

*The Candidate should be ready to work in 24*7 rotational shift Operations.

* Should have strong analytical/ logical/ problem solving skills.

* Should be able to work across diverse teams across regions/cultures.

* Should have high level of Co-ordination skills.

* Engineering/ Graduation/ Equivalent in Computer Science, Electronics and Communications.

* Preferably Certification in Open Stack or equivalent like AWS/ Google Cloud Platform/ Microsoft Azure etc.

* Preferably certification in Red Hat Linux and VMware.

* The candidate should have high level of Communication skills (English) (verbal and written).

Job ID 2171530I Date posted 11/26/2021
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