IT Service Delivery Rep, Mid (Government) at AT&T Careers - AT&T Careers
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IT Service Delivery Rep, Mid (Government)

Honolulu, Hawaii

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The AT&T NGEN Team assists the United States Navy in their goal of providing reliable and secure information services to their shore-based networks. AT&T has an opening for IT Service Delivery Rep, Mid to support the NGEN Team, in providing IT Services.

Skills, Experience and Education:
  • Fundamental understanding of the OSI Model is required
  • Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment
  • Knowledge of network protocols such as OSPF, BGP, and EIGRP 
  • Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable
  • Some Travel will be required
  • Strong customer service and communication is necessary to ensure customer satisfaction and network reliability
  • Problem-solving and troubleshooting skills in severs and Cisco devices are a Plus
  • Ability to lift up to 50lbs is required
  • Background Information Technology field or a related technology field is highly desirable
  • Cisco CCNA or Security+ required. ITIL foundation V3 certification is highly desirable
Required Clearance:
Must be a US Citizen and possess Secret Clearance (#Secret)

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Job ID 2014959 Date posted 07/09/2020

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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