Tech Specialist, Netwk Svcs Maintenance at AT&T Careers - AT&T Careers
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Tech Specialist, Netwk Svcs Maintenance

Heredia , Costa Rica

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The Network Operations Engineer role is responsible for implementing and maintaining the network infrastructure supporting the client. The main goal of this role is to ensure 100% client uptime and satisfaction with the performance of the network environment, including hardware, configuration and connectivity.

Roles and Responsibilities:
Key responsibilities include:
- Planning, documenting and implementing approved changes to the network equipment, including configurations, upgrades, and tooling.
- Technical engineering support of WAN, LAN, WLAN equipment and functionality.
- Tier 3 technical support related to the network environment, including flexibility to be available off-hours when called to support an incident.
- Client interface to provide technical recommendations on the performance of the existing environment and proposed future enhancements.

Key Competencies and Skills:
Required Skills:
1) 5+ Years Network Engineering experience
2) Strong knowledge and experience working with WAN, LAN, WLAN networks
3) Troubleshooting, configuration and implementation skills
4) Client interaction skills

Desired Skills:
1) Aruba WLAN experience

Education and Qualifications:
BS degree in Math, Science, Engineering, Information Technology, Computer Sciences or Operations preferred, or equivalent related network experience. Certifications in networking desired.

Additional Information:
English | Prefer on customer site if candidate is in same city as a customer location; but not required
Job ID 152950-1 Date posted 06/11/2018

Associate Director Technology Development

Pros

Opportunity to work on cutting edge technologies.
Support for women in technical leadership roles.
Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.
Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.
Flexibility to work from home or office in newly renovated collaboration zones.
Lots of opportunity to move around the company & work on new products.

Cons

Process heavy with lots of administrative overhead.

Current Employee - Associate Director Technology Development
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