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Looking for a career that takes you further? Here at AT&T, our job is to connect the world. Whether it's in Mexico or around the globe, we transform how people share their lives with each other. And with a growing network of 120 million customers across 225 countries, we're industry innovators - and we're changing the face of communications technology. Come see what's next.
Roles and Responsibilities:
Participates in client discussions to determine training needs. May be responsible for vendor coordination and negotiations for external training programs. May coordinate with internal clients and instructors to deliver internal training programs. May be required to provide instruction to external customers on the use of various equipment, products or services. Instructional responsibilities may include training service representatives in the handling of customer contacts involving customer records, service order negotiation, product sales and service, and credit collections work. Responsibilities also may include training network personnel in subject matter related to network engineering, outside plant, cable placement and repair, provisioning and maintenance, central office operations, and premises installation and repair. May be required to maintain training labs and/or provide classroom support to ensure materials, equipment, etc. are in place for training sessions. May lead courses for a variety of clients, conducts performance reviews, administers progressive discipline, partners with clients to achieve common revenue/service goals and works closely with design personnel to develop and maintain course materials. May facilitate courses to develop 1st and 2nd level manager skill sets in engagement, planning, performance management, customer attentiveness, delegation, diversity, attendance management, communication skills and labor relations. May provide feedback on instructor delivery, content or other aspects of a training course. May conduct train-the-trainer sessions for other instructors and provide coaching to students and employees on creating development plans and monitoring progress.
Key Competencies and Skills:
Adult Learning: Theory and Practice-2
•Employee Development Strategies-2
•HR POLICIES, STRATEGIES & ENVIRONMENT-2
•Human Resources Consulting-2
•Knowledge of Organization-2
•Make data-driven decisions-1
•Managing Multiple Priorities-2
•Think strategically and globally-2
•Training Delivery - HR-2
Education and Qualifications:
Typically 2-5 or more years of experience in related areas of responsibility.
Typically High School diploma or GED. Preferred Bachelors of Science or Arts.
Very good work - life balance
Currently none so far ..Current Employee - Network Engineer
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This isn’t just another job. This is #VidaEnATT. We’re creating what’s next — and having an awesome time doing it.See What's Here