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Account Manager 2 ACC

Greenville, South Carolina

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Generate the sales that will help us build a more connected world.

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At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career. 

This position partners with application and or solution providers/vendors to promote and provide wireless/wireline voice and data services to customers via the partner channel.

Key Roles and Responsibilities: This position is responsible for recruiting new partners/vendors, promoting the benefits of the channel program and building strategic relationships with new and prospective Partners/vendors. Develops the partners/vendors to successfully promote and sell their wireline/wireless solution/application (which includes ATT wireline/wireless data service). May include coaching and development to vendor supervisors, QA and trainers for gaps heard in call monitoring of agent to customer. Identifies and supports the dealer by analyzing work to resolve challenges that may hinder the success of the channel partners. Collaborate and attends partner/vendor briefing meetings, creates and delivers training materials, coordinates activities to meet sales objectives, and provide status and custom reports as required with peers and senior management, cross functionally managing all issues to resolution. Determines when to bring internal support resources to the partner/dealer/vendor that will support them in the selling process.

Develops complex structured business planning, partner funnel and forecasting, product and system training, operational support. Works independently or in a team selling environment. Duties directly related to making sales includes: Meeting with customers and engaging in sales activities at the customers site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners/vendors, including design and engineering; and researching customer business and industry to identify new sales opportunities.

Education: Typically requires a Bachelors degree.

Experience: Typically requires five to eight years of direct work experience.

Supervisory: No.


Principal Functional Skills / Competencies associated with this Title:
  • Account Management
  • Addressing Customer Needs
  • Business and Financial Acumen
  • Competitive Differentiation
  • Consultative Selling
  • Industry Knowledge
  • Knowledge of Organization
  • Negotiating
  • Operational Excellence
  • Sales and Marketing
  • Selling
  • Territory / Module Management
Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

Click here to view this job description in Career Intelligence.

 Job Code - 24205051




Job ID 2170938 Date posted 01/14/2022
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