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Communications Technician

Fresno, California

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You Are

  • Tech savvy
  • An effective communicator
  • Personable with excellent customer service skills
  • Able to demonstrate strong problem-solving skills
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You're
Ready To

  • A willingness and interest in learning new technology
  • Critical-thinking skills
  • Integrity and dependability
  • A customer-centric mindset
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You'll Bring

  • Always put customer first
  • Work a flexible schedule — including evenings and weekends
  • Possibly work in a confined space or aloft (up to 28 feet)
  • Lift and move up to 80 lbs.
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You Are

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You're Ready To

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You'll Bring

Looking for a company that vlaues your experience? 

A job with AT&T as a Communications Technician can provide you with exactly that!

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!

Our Communications Technicians are responsible for the operation and maintenance of a satellite earth station and related customer circuits.

What you'll do as an AT&T Communications Technician:
• Conduct fault isolation and resolution
• Repair frequency converters, modems, power amplifiers, satellite tracking systems and other ancillary equipment
• Use test equipment such as radio frequency spectrum analyzers, frequency counters and power meters to digital test equipment
• Interact directly with customers and support organizations/vendors that provide technical assistance during fault isolation and resolution

Responsibilies: 
• Identifies, isolates and repairs various types of trouble using a variety of tests. Coordinates trouble clearing with the appropriate personnel, work groups or outside companies.
• Locates trouble by inspecting and testing troubles and analyzing test data. May be required to use sophisticated electronic test equipment to isolate trouble
• Clears trouble by cleaning, adjusting or replacing equipment; repairs faulty wiring as needed.
• Uses high precision measuring devices and meters that may weigh up to 60 lbs.
• May perform corrective/maintenance and review computer printouts for problems to troubleshoot operational and date problems.
• Monitors data associated transmission equipment copper facilities for network performance.
• Keeps detailed record of nature of work and action taken.
• Provision inter-office facilities.
• Could be sent to work in offices other than regular assigned office which may require driving Company vehicle between locations.
• Installs, rearranges, removes equipment.
• Inputs and verifies routing translations and charging translations for switches (1A, DMS100/200, 5ESS, 4ESS, SS7) including E911.
• Inputs and verifies complex customer translations for services such as Centrex, DID trunks, Super Trunks, Switch 56, PRI as indicated by service order.
• Accesses available technical references such as Standard Practice schematic drawing and circuit descriptions and interprets circuit layout records, transmissions designs, equipment drawings, etc.
• Coordinates plug-ins, including unpacking, tracking, shipping and storage.
• May track T-Carrier/Hi-Cap Systems/Pair Gain troubles and associated reports for trends and results.

Term Employees:
Term employees are those engaged for a specific project or limited period with the definite understanding that their employment is to terminate upon completion of the project or at the end of the period. Employment is expected to continue for more than one (1) year, but no more than three (3) years

In addition to strong communication skills, our Communications Technicians must have the following:
• Experience and/or training with telecommunications network troubleshooting
• Experience working directly with customers to resolve equipment and circuit problems
• Knowledge of radio frequency (RF) communications and analog/digital telecommunications
• The ability to work shifts including weekends
• Qualification on pre-employment screening:
• Technical Mechanical Test III (TMT III)
• Technical Knowledge Test II (TKT II)

• Required Clearance:  Active Top Secret

Test study guides can be found here

Ready to join our team? Apply today!





Job ID 2152560 Date posted 09/17/2021
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Applicant experience

  • Status updates

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  • Check email

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    Check your email regularly for any follow-ups.

  • Pass assessment

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    You may have to pass an assessment before moving on to the next step.

  • First attempt

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    If you don't pass on your first attempt, you'll be eligible to retake your assessments after 6 months.

  • Interview

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    Your interview may be online. Make sure you have a strong connection and dress professionally.

One

Watch this video to see what the job's really like

Two

Complete online application

Three
Complete the assessment

Want an idea of what will be on the assessment? You can prepare by taking a look at our study guides:
Premises Technician Assessment Technical Mechanical Test Field III

Four

Conduct your interviews — in person, by phone, recorded video or over video chat.

Five

Conduct follow-up interviews

Six

Conditional job offer

Seven

Complete the background check

Eight

Congratulation and welcome to AT&T!

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