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Senior UX Designer

El Segundo, California

Overview

Ready to redefine how people interact with the latest, coolest tech? On our User Experience (UX) team, your vision will drive cutting-edge ideas across our mobile products. Whether it’s apps, music, games or other services, this is your chance to shape millions of customer experiences.

  • Full-time
  • Level: All

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What makes someone successful in this position? Check out below to see if you have what it takes.

  • Creative 8
  • Collaborative 10
  • Enthusiastic 8
  • Curious 9
  • Problem-Solver 10
  • Understanding 9

Senior UX Designer

El Segundo, California

The Experience Design Studio is a full-service Product Design organization within AT&T’s Entertainment Group. We are a collective of designers, researchers, strategists, prototypers, and producers. Together, we discover, define, test, and build the future of entertainment products and home technology that delight both our customers and ourselves by using a human-centered approach to fuel our drive to creatively solve problems.

Description
The Senior UX Designer will be responsible for overseeing user experience and design aspects of our entertainment products. They are responsible for steering a project from planning to implementation, working alongside stakeholders including product &
engineering to ensure the absolute best quality product reaches our users. Our ideal candidate brings our product to life by ensuring each scenario, edge case, and development constraint is well considered on behalf of our users. They dive deep
into the problem space and display little fear when brainstorming and iterating solutions. They know the devil is in the details and no problem is too big or too small. Their solutions are supported with sound logic and rationale and they can successfully
articulate their designs to various audiences. They have the self-awareness to play to their strengths and work on their weaknesses, not only for themselves but on behalf of the greater product and team.We are looking for an enthusiastic and motivated self-starter who is eager to help shape their own role and contribution. In return, you will be an integral part of the team, helping to develop, define and grow our process and design within AT&T.

Responsibilities
• Utilize user-centered design methodologies to design intuitive and desirable products that incorporates business requirements, customer research findings and user behavior metrics.
• Successfully juggle multiple projects spanning in scale and complexity with hands on experience throughout the process, from user research to implementation with little guidance from supervisors.
• Proficiently produce & deliver comprehensive use cases, wireframes, user flows, prototypes and design specifications.
• Present & iterate design solutions in daily partnership with UI, Motion and Copy, give thoughtful consideration to feedback incorporating your learnings into subsequent iterations of design.
• Advocate for users in fast-pace agile environment with the goal of maintaining a high UX bar while meeting business needs and honoring technical capabilities.
• Operate within a Scaled Agile environment to continuously deliver incremental value to our customers.
• Proactively partner with UX research in all phases of design to understand our users, interpret data, validate designs and iterate with precision so that designs accurately reflect and incorporate user feedback.
• Develop and maintain detailed UX design specifications and patterns. Help evolve our deliveries while reinforcing consistent design patterns for reusable,systematic design.
• Create multiple insight driven solutions to the same problem that range in scale to solve for immediate experience needs while building toward an ideal future vision.



• 5+ years of UX design. In-house is preferable but will consider the right candidates coming from agency-side.
• Portfolio of original and breakthrough work with demonstrated documentation of those experiences.
• Experience working in highly collaborative team environment with UI, Motion, Copy & User Research.
• Passion for evangelizing designs through strong communication skills and stakeholder management.
• Experience working cross-functionally in an agile setting with product and engineering.
• Possess high-level problem solving skills within complex systems.
• Proficiency in UX/UI design tools such as Omnigraffle, Adobe XD & Sketch.
• Prototyping experience with Principal, Flinto, Unity, Framer or Invision.
• Strong attention to detail and proven track record of complete end to end designs.
• Bachelor's degree in human-computer interaction, design, or equivalent degree or professional experience.



Job ID 2003411
Date posted 03/17/2020

Applicant Experience

Want to know what to expect? Here’s a breakdown of the typical application process.

  • Check your status regularly. Timing varies, so log in to see where we are.
  • Be ready to bring your laptop to show your portfolio – and have answers prepared regarding how you approached your projects, the tools you used and your personal experiences with them.
  • In-person interviews are typically 3-4 hours with UX peers.
  • 30-minute phone interview with recruiter

  • 30-minute phone interview with hiring manager

  • Potential second round in-person interviews

  • Conditional job offer

  • Drug screening and background check

  • Congratulations and welcome to AT&T!

Great Company

Pros

Great benefits, PTO, salary, and potential bonus opportunities.

Cons

New community to the company so there are some pains as we grow.

Current Employee - Senior User Experience Designer
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LifeAtATT

This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

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