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We need you to build the future of our network.
Use your expert knowledge to install Wi-Fi and voice services while working inside and outside our customers' homes.
From performing construction work to laying telephone cables and conduits, you'll keep our customers connected to the services they need.
Complete cable splices to maintain and repair our customers' services while working outdoors in the field.
Ditch the office and take your career on the road.
What's this job really like? See what's on the road in a technician career.
Connect customers in your community to the latest tech and services in opportunities that are as wide as the open road.
Looking for a company that values your potential?
A job with AT&T as a Customer Services Technician can provide you with exactly that!
Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company provided vehicles and tools and benefits that include medical, dental, paid vacation, and more!
Our Customer Services Technicians install, maintain and repair services for our customers.
What you'll do as an AT&T Customer Services Technician:
• Install service orders to customer residence
• Repair and troubleshoot problems in Network or customer residence
• May work in attics, basements and crawl spaces
• May climb ladders and poles (minimum 18ft) or operate hydraulic aerial lifts mounted on trucks
• Work outdoors in all kinds of weather
In addition to strong communication skills, our Customer Services Technicians must have the following:
• Valid state driver’s license
• 325lbs weight limit due to safety restrictions
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs
• Qualify on pre-employment screening:
• Technical/Mechanical Test III (TMT III)
Technical/Mechanical Test III (TMT III)
Test study guides can be found here
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
Stay updated on your status. Timing varies, so log in to see where we are.
Check your email regularly for any follow-ups.
You may have to pass an assessment before moving on to the next step.
If you don't pass on your first attempt, you'll be eligible to retake your assessments after 6 months.
Your interview may be online. Make sure you have a strong connection and dress professionally.
Watch this video to see what the job's really like
Complete online application
Want an idea of what will be on the assessment? You can prepare by taking a look at our study guides:
Premises Technician Assessment
Technical Mechanical Test Field III
Conduct your interviews — in person, by phone, recorded video or over video chat.
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