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Principal Salesforce QA Automation Engineer

Dallas, Texas

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Job will be located in Dallas, TX post Covid

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

About the Team

Our Digital Engineering team is looking for a QA technical lead who is passionate about Software Quality Assurance and has the analytical and multi-tasking abilities to thrive in a fast-paced environment. The QA Technical Lead is responsible for the overall quality of Salesforce and Mulesoft deployments.  He/she will help define the overall test strategy and metrics, develop test plans and coordinate execution to deliver a high-quality service to the organization.

About the Job

As a QA Technical Lead with the Digital Engineering team, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort.  As the project team ramps up, you will have the chance to help define the QA strategy and drive Test Automation. Our vision is to have an industry leading Software Quality framework with an emphasis on automation  that enables our delivery teams to provide continuous improvements to our business partners while providing a lens into the day-to-day health of our applications to provide remediation of issues as they occur.

Responsibilities and Day-to-Day View

Selenium script writing experience 3-5 years hands on

Engineering background 

Sales force automated test scripts experience preferable 3-5 years (sales and service cloud) 

QA Technical lead skills

Automated pipeline integration – desirable 

Develop test plans covering functional, integration, regression, performance and UAT aspects for Salesforce & Mulesoft deployments

Design and develop test automation scripts using Selenium a must, create test suites, configure & orchestrate test environments/infrastructure and perform test execution 

As part of scrum team, prepare test scenarios, test cases, QA stories  and acceptance criteria, aligning them with the development stories for the product increment being delivered in the sprint

Work closely with testing team members, execute test plans, document defects and coordinate with development for resolution

Document and track test outcomes and progress against targeted plans

Work with different technical teams such as Development, Operations, & Architecture to discuss test results (both functional and performance) and troubleshoot issues

Represent the Testing Team in meetings with Business Owners, Tech Managers and other Stakeholders

Analysis of test results, categorization of defects and assessment of overall product quality -functional and non-functional

Document and Track test artifacts in appropriate applications – Jira, source-code control (test automation scripts)


  • Bachelor’s degree in Computer Science, Information Systems or related field
  • Technical Experience on projects involving implementation & support of Salesforce  - Core Platform – Sales & Service, Marketing Cloud, and Mulesoft
  • 5+ years of experience in Software Quality Assurance field
  • Experience in Object Oriented Programming languages, and development experience
  • Experience in designing and building test automation scripts using Selenium in a Salesforce environment 
  • Experience with APIs and API testing tools – Postman, SOAP UI
  • Experience with Salesforce development platform
  • Apex, VisualForce, Lightning Components, LWC
  • Javascript, html, css
  • Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

Job ID 2109088 Date posted 01/31/2022
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Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.


Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.


Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.


You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).


The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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