Principal Digital Business Manager - Omnichannel at AT&T Careers - AT&T Careers
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Principal Digital Business Manager - Omnichannel

Dallas, Texas

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AT&T’s Mobility & Entertainment group is undergoing a digital transformation that includes quickly evolving our business towards an outside-in, omnichannel approach to maximize our customer experiences by allowing customers to use the channels simultaneously and to seamlessly connect between channels.  Are you interested in being a part of this critical initiative that will deliver meaningful connections for our millions of customers?  The omnichannel business team is looking for business managers who can think strategically and logically, innovate around customer needs, make data-driven decisions, and influence others through strong communications.

Job responsibilities include:
  • Focusing on the overall customer experience/journey, researching best practices across industries, and analyzing information to identify and prioritize opportunities.
  • Developing business capability hypotheses and owning the business roadmap for omnichannel initiatives.
  • Developing timelines and action plans to mitigate potential risks.
  • Managing relationships and clearly communicating priorities with key stakeholders across all levels.
  • Partnering with stakeholders to create executive communications.

Education: Bachelor of Science or Bachelor of Business Administration degree highly preferred; Master of Science or Master of Business Administration degree desired.

Experience:  Typically requires 5-8+ years experience.

Supervisory:  No


Job ID 1914310 Date posted 05/09/2019

I love my career at AT&T.

Pros

AT&T has opened my world to possibilities! AT&T has a career platform that is rich in opportunity. It provides so many areas of interest you have the stay with one company and work in very different and challenging roles throughout your entire career.

Cons

The big corporate environment can make you feel like a number if you let it. You have to take control and drive your career. Get engaged and have a vision for what you see your career as.

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