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Lead Product Manager Strategic Platforms Team

Dallas, Texas

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About the Company

Join AT&T and reimagine the communications and technologies that connect the world. Our Digital Transformation team is delivering groundbreaking solutions that provide intuitive and integrated experiences for millions of customers across online, retail and care channels. We’re a technology-powered organization with digital at the center of all that we do; we’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. When you join our team, you’ll make bold impacts and create a seamless customer experience. We believe that digital is so much more than an eCommerce channel. If you’re ready to revolutionize the digital experience, join our team and propel your career into the future.

About the Team

Our Strategic Platforms Team is looking for a Lead Product Manager who is passionate about improving the customer experience and has the technical and leadership skills to define the work plan for standing up and building out our Platform Enablement Products.  The tea's mission is to plan and develop and implement the roadmaps for the capabilities and functionality of a few of the AT&T Consumer Products such as Consent & Preference Management, Terms & Activations, and Omnichannel Enablers, ensuring that we can utilize their capabilities across our strategic systems.  The team will work with marketing, business, and technology teams to implement this transition aligned to the Strategic Roadmaps in a phased delivery methodology.

About the Job

The Lead Product Manager will be responsible for reviewing the long-term technological roadmap, creating the phased product delivery plan, engaging other cross functional product, delivery and business teams and working in concert to deliver business value. The Product Manager will need to learn and develop intimate knowledge of the current state of the business and technology with regards to consents, and have the ability to lead the development and implementation of the plan to achieve the desired future state for our strategic product portfolios.

Responsibilities and Day-to-Day View

•    Decomposes epics (customer & business requirements) into features and prioritizes them for the product team - coordinate dependencies across scrum teams

•    Works with business owners on refining/reviewing new epics

•    Align the features in a product roadmap

•    For each feature, partner with business, technology and UX teams to define the minimum viable product (MVP) that will meet the needs of the business with minimal investment

•    Determine product feature KPIs and benefits

•    Ensure new foundational data requirements (product features) are evaluated, identified and prioritized upfront by including reporting/analytics business requirements within feature

•    Explore the customer needs as well as develop insights about the needs of the customer that pertains to the product area

•    Evangelize the product features with other product managers, business owners to continuously add value to the larger org

•    Manage the lifecycle of features by expanding beyond MVP to release cycles based on build, iterate, release/kill, measure, iterate... approach

•    Participate in PI Showcase for completed features - gather, assess and (if applicable) prioritize feedback from stakeholders

•    Work with Lead Developers & System Engineers for common understanding of Features and provide inputs in case of conflicting priorities

Qualifications

•    Bachelor’s degree in Computer Science, Information Systems or related field

•    8+ years of product owner experience with proven track record of managing all aspects of a successful product throughout its lifecycle

o    Experience within high tech, software and/or wireless/telecom industry

•    4+ years working within scaled agile development team

•    Solid technical background with understanding and/or experience in software development

•    Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives

•    Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders

•    Technical skills would include; Salesforce, Oracle Marketing Platform (Responsys), SQL, Mulesoft,  Jira, Scaled Agile Framework, full stack web design, application design

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!





Job ID 2222678-5 Date posted 06/03/2022
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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