ServiceNow Developer (Government) at AT&T Careers - AT&T Careers
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ServiceNow Developer (Government)

Columbia, Maryland

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AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community (IC). We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Intelink Services provide interagency information sharing, content discovery, and collaboration capabilities on the IC system domains to the IC and its partners in Defense, Homeland Security, Foreign Affairs, and Law Enforcement.

AT&T has an opening for a ServiceNow developer to support the ServiceNow ticketing team in providing support to the IC community on three network fabrics.

Job Duties/Responsibilities:
  • The candidate will Configure/Customize the ServiceNow system, including creating workflows, build service requests from customer requirements, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to create script to automate rote tasks being done in ServiceNow, perform integrations and process automation using ServiceNow Orchestration, gather specifications from the IT department and deliver a product/release that meets the needs presented.
  • Create requirements definitions and technical specifications documentation plus load, manipulate and maintain data between Service-now and other systems.
  • The candidate will work with IT managers to generate views and reports as needed, analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap, be competent with ITIL/ITSM processes, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, plus detailed knowledge in CSS and other web technologies.
  • The candidate will assess existing ServiceNow usage and recommend forward evolution of ServiceNow capabilities to maximize their use within the development environment.
  • DoD 8570 Compliance with IAT level 1 is required, or must be obtained within 6 months of hire.
Required Clearance:
TS/SCI with Poly (#polygraph)

Required Qualifications:
  • Ten (10) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V




Job ID 2016323 Date posted 06/26/2020

AT&T a good place to be

Pros

I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

Cons

I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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