End-User Test Engineer (Duluth) at AT&T Careers - AT&T Careers
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End-User Test Engineer (Duluth)

COLUMBIA , Maryland

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Don">Fortune magazine as the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

You don't have to be a tech whiz to join AT&T. It takes more than technology to keep us ahead of the curve, and thanks to our teams of legal/operations, marketing and finance whizzes, we do just that. Every day, each works to ensure the success of the company while they advance their own careers.
What does it take to join us? We demand exceptional skills in your discipline and a real dedication to being the best.

After all, we're asked to keep AT&T profitable and on the cutting edge, and at the same time, build on more than a century of innovation and success. We are a world leader in communications and entertainment, and we plan to keep on growing.
Serving as a SME in the technology discipline of end-user computing.
  • Developing and documenting the integration and implementation for changes to end-user computing standards.
  • Collaborating with application owners and other enterprise stakeholders to ensure current end-user computing capabilities are adequate to support application workloads.
  • Leading the integration and management of releases associated with end-user laptops, desktops, and VDI implementations.
  • Providing workplace efficiency through the effective management of desktop technologies – this includes workstation, printer, wireless and software functionality support.
  • Supporting problem resolution which may involve the use of diagnostics, knowledge base, independent research, and/or providing hands-on assistance at the desktop level.
  • Providing desk side and remote support to end users.
  • Conducting technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
  • Troubleshooting technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
  • Assessing product needs in accordance with customer specifications


  • Additional Information:

    Shall have nine (9) years of experience that may include a combination of work history and education. A master’s degree is equivalent to 6 years of experience, a bachelor’s degree is equivalent to 4 years of experience and an associate’s degree is equivalent to 2 years of experience. The degree must be in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university. Work history must be as a TE on programs/contracts of similar scope, type and complexity. Experience working with distributed computer systems, software and associated communication networks. Experience working with networking principles and local area networks. Experience working with company software and hardware products

    Required Clearance: Candidate must have a TS/SCI polygraph clearance

    AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


    Job ID 1818326 Date posted 07/12/2018

    AT&T a good place to be

    Pros

    I believe in AT&T and know they are at the edge of technology. The company believes in their people and offers all kinds of training to enable us to take on new jobs and to stay at the front of technology. The software defined network which we are building is the newest technology and AT&T has been involved since early 2000s. You have a great deal of autonomy at AT&T as long as you get the job done. You have the ability to do different jobs and to be challenged at all times.

    Cons

    I really have little negative to say about AT&T I have worked here for 35 years on March 23rd of 2016.

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    LifeAtATT

    This is the life – the #LifeAtATT, that is. We’re creating what’s next and having a blast doing it. You’re looking for proof? Well, see for yourself.

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