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End-User System Engineer SE1 (Government)

Columbia, Maryland

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Pursue a career and your calling.

"The similarities between military and AT&T culture are centered around morals..."

Chris S. — EVP, Technology Operations

"There are a lot of veterans here and it is a very supportive and positive environment just like the military. There is also a strong emphasis on ethics here similar to the military."

Government

Help give our nation powerful possibilities.

AT&T Government Solutions

Giving our nation powerful possibilities.

What you can do in Government Solutions

Find out how you can keep our nation safe.

Government Support at AT&T

See how AT&T is connecting the United States government.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for an End-User System Engineer to support end user devices including networks across a large complex program.

The job duties of the End-User System Engineer are as follows:                                                                                                         

  • Investigates and documents customer technology requirements.
  • Assesses the current functionality, business requirements and gaps between baseline and target hardware, software, data, platforms and systems. 
  • Develops solution architectures for IT related technology support systems.
  • Reviews and recommends solution(s) to management based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues. 
  • Adheres to technology architecture guidelines and principles in the design process. 
  • Selects design tools and technologies for technology architecture. 
  • Documents problems that occur in the technology architecture design process.
  • Analyzes the future state of technology needed to meet customer requirements; summarizes business objectives.
  • Follows existing system design processes and standards in the design and development of target architecture. 
  • Develops roadmaps for target architecture. 
  • Reports on progress made in developing the target architecture; tackles obstacles encountered throughout the design process. 
  • Provides routine solutions to issues and recommendations for projects in target architecture development.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a Bachelor’s degree. Must have 7 years of applicable experience.

  • Must have excellent communication, interpersonal, and leadership skills.
  • They coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and manage projects.
  • Conflict resolution, analytical, and decision-making skills are crucial to the position as well.
  • In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record and be eligible to drive a company car.
  • Must comply with DoD 8570 IAT, Level 2 (Security +).

Ready to join our team? Apply Today!

Our End-User System Engineer (SE1) earns between 98,100 - 145,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone




Job ID 2306499 Date posted 02/14/2023
Apply Now

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

Give back to your community and connect with colleagues through social and team-building events, and annual paid time off for volunteer efforts of your choice.

Community & Team Events

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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